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Care Coordinator (JST)

Gateway Church
Justin Campus, United States, United Statesfull_timeVerifiedPosted 11 Feb 2025

About the role

This role is a multi-faceted position that will directly contribute to stewarding ministry to Gateway Justin members and attendees, as well as assisting the department with administration support. This position will require priority assessment, task coordination and effective time management. The role needs an individual with strong communication and organizational skills, a heart for ministry, and a can-do attitude that is willing to serve.
 

Principal Job Responsibilities:

  • Serves as the first point of contact for Care needs and requests and responds to Care inquiries received through all communication tools the organization uses (email, online forms, text, phone.)
  • Administration, management, and follow-up for Care-related ChMS workflows and processes (POC, Biblical and Professional Counseling, Bereavement/Funerals, Health Needs. etc.) utilizing all tools the organization uses.
  • Participates in multiple weekend responsibilities including regular weekend rotation, Point Pastor rotation as scheduled, participation in Altar Ministry, and weekend campus Care needs.
  • Oversight, administration, and maintenance of Altar Ministry team scheduling and participation in training new team members.
  • Oversight, administration, and maintenance of Pastor on Call scheduling, weekly POC onboarding, and coordination of ministry needed from POCs.
  • Assists in Biblical Counseling sessions as a prayer partner and Wedding and Funeral planning and day-of setup for Care events.
  • Acts as Receptionist for the campus, monitoring JST campus phone number, answering calls and assisting callers with questions and needs, returning voicemails, and transferring calls as needed.
  • Active communication, leadership, and discipleship of congregation and volunteers at the Justin Campus.
  • Assists in the creation and management of department budgets.
  • Prepare, process and timely submission of expense reports, PO’s, invoices, check requests and receipts for department and act as main point of contact and process payments for contractors/vendors that provide service to the department.
  • Process/assign Help Desk Tickets for the department as needed.
  • Establish and foster open lines of communication with other departments and sub-departments within the organization.
  • Maintain records including organization, filing, and administrative duties as needed.
  • Assist in volunteer recruiting efforts for the department.
  • Procurement for resources needed in the department.
     

The DNA of a Gateway Leader

At Gateway, we seek to build and nurture a culture for our organization that produces and protects a God-honoring atmosphere. We lay the foundation for this cultural expression by personally living out Gateway’s values and instilling them in all who work alongside us on our staff. Our values can be described by three words: spiritual, professional, and relational. By upholding these values and our social covenant, we can better serve the kingdom through our vision, mission, and purpose.

General Skills & Qualifications:

  • Proficient written and verbal communication skills
  • Strong time-management skills and multitasking ability
  • Proficient in Microsoft Office, ChMS systems, Zoom, Slack, Box, and Coupa, with aptitude to learn new software and systems.

General Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this Job, the employee is regularly required to:

  • Sit/stand for long periods of time
  • Occasionally kneel, or crouch
  • The employee must frequently lift and/or move up to 10 lbs. and occasionally lift and/or move up to 25 lbs.

*This description is not all inclusive, and other duties may be assigned as necessary.

Gateway Church does not discriminate in employment opportunities or practices on the basis of race, color, sex, national origin, age, disability, or any other characteristic protected by law as it applies to churches.  However, Gateway Church does discriminate on the basis of religion.

Employment Requirement:  All Staff must be a member or become a member of Gateway Church upon employment.

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Company

Gateway Church

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