Data Scientist, Product Analytics

ABOUT THE ROLE
Peloton is seeking a Product Analyst/Data Scientist on the Product Research & Analytics team to support the innovation, iteration, and monetization of our Peloton mobile app. This Product Analyst/Data Scientist will work as part of a cross-functional team of Product Managers, Engineers, Designers, and User Researchers to better understand how members are interacting with the mobile app and to inform and evaluate new features and experiences developed by the App Product team.

YOUR DAILY IMPACT AT PELOTON
● Own analytics for one to two core workstreams in the mobile app Product team, from metrics definition and data instrumentation design to ongoing reporting, investigation, and generative research
● Collaborate with Product Managers, User Researchers, Designers, and Engineers to lead experimentation processes: designing and measuring A/B tests that help us understand the impact of new/alternate versions of features on user behavior
● Develop a deep understanding of user personas, retention drivers, and upgrade pathways for our members
● Evaluate engagement trends across markets - compare workout/content engagement and feature usage among members within our growing global community
● Become an expert on your workstreams: provide insight into behaviors and difficulties of members on their journey from app download through sustained long-term engagement; help guide roadmap and evaluation of new features to enhance this user journey
● Work in a lean and agile way, focusing on team members’ desired outcomes over granular tasks and continuously assessing tradeoffs between precision and action-ability

YOU BRING TO PELOTON
● BA/BS degree, preferably in a technical field
● Have 4+ years of overall experience in an analytics capacity with a focus on problem-solving and providing concrete insights; some experience conducting analysis with a product/UX focus is desirable (an advanced degree may contribute to years of experience)
● Have solid technical skills when it comes to data wrangling and handling large datasets: can use SQL for data extraction (including sophisticated joins, CTE, and query optimization), and have an understanding of Python syntax required for data cleaning and exploratory analysis (e.g. pandas, numpy)
● Have experience with A/B testing and have demonstrated experience designing and assessing experiments
● Understand statistics and data science methodologies (e.g. hypothesis testing, regressions, and other machine learning techniques such as clustering)
● Have confirmed experience defining and owning project success metrics
● Have a passion for data storytelling via decks and dashboards and a shown ability to efficiently relay your insights to non-technical audiences and senior leadership
● Are comfortable leading your project timelines, prioritizing tasks with user and business impact in mind, assessing speed/precision tradeoffs, and proactively communicating project statuses to collaborators and teammates
● Work well collaboratively, both in a cross-functional context - with Product Managers, Project Managers, User Researchers, Designers, and Engineers - and as a part of joint research projects with Product Analytics teammates
● Are curious and humble: ask good questions, are always excited to learn new methods,
approaches, and perspectives, and are eager to investigate interesting trends in the data

BONUS
● Previous experience working on a product analytics team for a B2C software or mobile app
● Previous experience focusing on monetization or user activation on a mobile app
● Understanding of event-based data collection and related technical concepts (e.g. SDK, device vs. cloud mode, schema management) and tools (e.g. Segment)
● Experience with product analytics SaaS tools (e.g. Amplitude, Mixpanel, Pendo, etc.)
● Understanding of adjacent quantitative and qualitative research methods and techniques (e.g. usability testing, concept testing, market sizing, etc.)

Base Salary: $136,000.00 - $177,000.00. The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.

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ABOUT PELOTON:

Peloton provides Members with expert instruction, world-class content and the fitness industry's leading music library to create impactful and entertain