Lead Patient Data Intake Specialist (Remote)

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Purpose

This position supports Patient Data Intake (PDI) organization to achieve its mission of improving patient
lives through consistent and accurate delivery of high quality, relevant, and timely adverse event,
medical information and product quality management by providing effective oversight of external
providers of Pharmacovigilance services for AbbVie.

Responsibilities

• Conducting oversight of vendors who identify and collect adverse event information and complete in-take of Pharmacovigilance safety reports in AbbVie’s Safety System.
• Conducting oversight of vendors to ensure collection, assessment, and processing of adverse event information is performed in a compliant and timely manner to comply with global regulations.
• Supporting the business strategy of assisting internal and external customers in collecting information for product safety reports, products complaints and responding to medical information requests related to AbbVie products.
• Conducting oversight of vendors to ensure company standards for quality, compliance and productivity are met. Remaining current on knowledge and skills required for supporting AbbVie customers.
• Supporting vendor case quality, and productivity metrics by exhibiting the AbbVie core leadership attributes: Agile and Accountable; Clear and Courageous; Make Possibilities Real; All for One AbbVie; Decide Smart and Sure.
• Supporting and participating in audits and inspections as needed.
• Supporting development of materials and delivering training in conjunction with the vendor, including train-the-trainer, special-topics, refresher, and internal AbbVie trainings as needed.
• Conducting oversight to ensure