Arizona Department of Education

The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents.

ADULT EDUCATION, DIRECTOR OF PROGRAM OPERATIONS AND ACCOUNTABILITY

Job Location:

Adult Education Section

Phoenix Location

Posting Details:

Salary: $78,000 - $82,500 

Grade: 22

Closing Date: 11/07/2025

Job Summary:

• This position is a supervisory position and is responsible for the coordination, development, and management of a comprehensive monitoring and accountability system for state-authorized adult education providers.
• This position is responsible for evaluating, monitoring, and providing technical assistance to providers for compliance with Title II: Workforce Innovations and Opportunity Act (WIOA), Federal performance measures, state laws, ARS 15-232 and 15-234, state and federal rules and regulations, and the Arizona WIOA Title II Adult Education Grant Contract.
• Frequent in-state and out-of-state travel is required for this position.

 

Job Duties:

• Develops and implements a comprehensive monitoring and program improvement process and protocols aligned to federal and state laws, regulations, and requirements, and ensures continuous improvement of the statewide system of Adult Education
• Manages and coordinates the delivery of technical assistance to local adult education directors and administrators using a comprehensive case management and program monitoring system to support program accountability and continuous improvement processes
• Provides oversight on the implementation of the adult education data management system, and ensures data integrity and quality following Federal, State, and data governance policies and practices
• Interfaces with the data vendor to ensure contract compliance. Coordinates and oversees data sharing agreements with DES and other partners to collect, analyze, and report on performance measures
• Coordinates training for adult education providers on the data management system and other related data collection; and collaborates with other teams on professional development for program administrators
• Effectively supervises and provides coaching to direct reports and follows agency guidelines and policies
• Actively manages and oversees the work of the program operations and accountability team, including individual assignments, projects, and tasks
• Under the direction of the DAS, provides guidance to the team on WIOA changes and implementation, process improvement, program monitoring, technical assistance, federal and state regulations, and reporting
• Oversee the development and use of data dashboards, data management protocols, and annual program and state report cards
• Prepares reports for public information, WIOA partners reports, and others, as directed
• In collaboration with the adult education team, prepares and submits annual federal reports
• Serves on state level committees and task forces, as assigned
• Assists the DAS with special projects and tasks related to WIOA implementation, ARIZONA@WORK, and the local workforce boards to support the core partners and Title II participants

Knowledge, Skills & Abilities (KSAs):

Knowledge in:
• Knowledge and understanding of applicable laws, rules, and regulations, including the Workforce Innovation and Opportunity Act (WIOA), ARIZONA@WORK, ARS-15-232, the Americans with Disabilities Act, and section 504 of the Rehabilitation Act of 1973
• Adult Education delivery systems and program operations.
• Program monitoring and accountability processes
• Data management systems and data quality practices
• Data security, PII, and FERPA
• Applicants must have valid Arizona Adult Education Certificate or the ability to obtain one within 60 days of hire date.
• A bachelor’s degree in education or related field is required
• Applicants must have supervisory experience

Skills in:
• Effective written and verbal communication
• Proficiency using project management tools for team and individual projects, tasks, and responsibilities
• Proficient in data collection, reporting, and data quality practices.
• Effective written and analysis skills for producing reports, job aids/resources, and policy development
• Highly proficient in research and analysis of materials and resources
• Advanced quantitative and qualitative data analysis skills
• Strong written and oral communica