General Manager

We are looking for General Managers who want to be part of the Planet Fitness team!  As a General Manager, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" member experience, and leading a team of associates to achieve operational excellence!

Perks and Benefits: 

• Great growth opportunities - we are a dynamic and growing company!
• Medical, Dental and Vision insurance benefits
• 401(k) with a generous employer match
• Profit sharing program
• FREE Black Card Membership 
• Paid time off that increases with tenure
• Employee Referral Program
• A sparkling clean work environment (where we all pitch in to keep the club pristine!)

Responsibilities:

• The General Manager is responsible for the entire operation and management of the Club, ensuring positive member experience, teamwork, and operational excellence. 
• The General Manager always ensures excellence in Member Services by creating a welcoming environment.
• Interview, hire, and train new staff.
• Ensures proper staffing and coverage in the club based on business needs. 
• Conducts all evaluations and performance reviews for all staff in the club. 
• Maintains a clean, organized, and orderly club. 
• Ensures club profitability and financial success.
• Ensures the safety and protection of the employees and members in the club and the entire club property. 
• Handle timecard administration and properly follow all Planet Fitness policies and guidelines as they pertain to employee pay.  
• Train staff on and execute local and national promotions.

Requirements and Skills:

• Must be 18 years of age or older.
• Minimum of 2 years’ experience managing customer-focused teams in the fitness, hospitality, restaurant or similar industry
• A career path that reflects increasing levels of responsibility and proven success delivering measurable results
• High School diploma or equivalent required
• Strong leadership, team building, and coaching skills
• Exceptional customer service and conflict resolution skills
• Strong organizational, problem-solving, and planning skills
• Excellent written and verbal communication skills 
• Continual standing and walking during your shift.
• Continual talking to members and potential members in person and on the phone during your shift.
• Must be able to lift 45 pounds.

What It Means to Join the Planet Fitness Team: 

• It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania.
• It means being part of a company that cares about improving the health and well-being of our communities. 
• It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong. 
• It means encouraging professional growth and development. 
• It means creating a positive impact in our local communities through philanthropic initiatives. 
• It means being part of a brand of which you can be proud!

Equal Opportunity Employer