Senior Manager Facilities Operations

Job Posting Title:

Senior Manager Facilities Operations

Req ID:

10112291

Job Description:

Under the oversight of the Director Technical Operations, The Senior Manager of Facility Operations will be responsible for the following:

• All Interior Maintenance & Show Quality Standards (SQS) of the company’s fleet and private destinations.
• Interior maintenance of Guest and ‘back of house’ areas, for the fleet and private destinations.
• Interior technical/operational advice and assistance to the ships and DCL’s private destinations as required.
• Develop, schedule, financially plan and execute long term integrated interior maintenance plans.
• Develop, schedule, financially plan and execute interior related projects.
• Interior maintenance & SQS standards documentation to be updated, and kept up to date, in the company’s system of record. 

Responsibilities:

• Maintain Disney Cruise Line® Interior Maintenance & SQS standards.
• Responsible for departmental budgets for areas of responsibility.
• Standardizing shipboard operating procedures for areas of responsibility.
• Liaison with USCG, Lloyd's Register, and USPH for areas of responsibility.
• Assures operational compliance with applicable International, Flag State, Port State, classification society requirements and company policies.
• Oversee and monitor Interior & SQS maintenance of Disney Cruise Line® fleet and private destinations along with ensuring that the procedures are followed, documented and the associated records are archived in AMOS.
• Review and maintain operational standards for Interior Maintenance & SQS standards.
• Build partnerships within WDI, shipboard teams and private destinations teams responsible for interior maintenance.
• Provide solutions as needed and see that corrective and preventive action is taken on issues within area of responsibility.
• Assist with planning and execution of long-term maintenance plans (including dry docking and wet docking periods) in liaison with ship Steering Committees and Shore Departments.
• Complete Annual Vessel Assessments in respect to ship-wide maintenance aspects.
• Oversees the upkeep and accuracy of the company’s database and archives of fleet Interior technical drawings and manuals within areas of responsibility.
• Assist the Executive Director of Technical Operations with Officer development training and promotion planning, seeing that content of the Learning Management System is updated as required.
• See that reported Show Quality Standard (SQS) related maintenance and repair issues under area of responsibility are dealt with efficiently.
• Oversee maintenance of shipboard Interior areas for all disciplines in direct relation to areas. This includes warranty issues, maintenance (preventative and long term), safety, regulatory, operational budgets, and equipment/inventory control.
• Responsible for the corrective action in the use of the vessel Asset Issues Maintenance System (AIMS).
• Supports shipboard refurbishment projects during dry dock, as needed, including project budgets, vendor bids/contracts, scopes, and schedules.
• Partner with Walt Disney Imagineering in new vendor and materials research for dry dock and in service-related projects.
• Review and verify Fleet Interior maintenance is completed as required under Lloyds Register.
• Responsible for AMOS system administration concerning Marine, Technical and Interior departments for Marine and Technical Operations Office Staff, Ships, and private destinations.
• Review and maintain Marine and Technical Operations Interior Maintenance LOGs in compliance with LOG policies and procedures for onboard departments within areas of responsibility.
• Assist Executive Director Technical Operations as required and maintain ongoing dialogue regarding reported vessel interior technical operational aspects and actions taken to address reported incidents.
• Review vessel and shore submissions under the Request For Change (RFC) process in order to identify specific Regulatory or Classification Society requirements to be met.
• Assist the Fleet in implementing material changes or changes to operation procedures to address root cause analysis findings under the Continuous Improvement Report (CIR) process in DCLIMS.
• Responsible for upholding the general safety management responsibilities in the Safety Management System within areas under their control.
• Responsible for implementing and maintaining Safety Management System policies and procedures relative to areas of responsibilities.
• Review and coordinate development of amendments to SMS policy and procedures prior to sending them to the Executive Director Technical Operations for final approval.