(USA) Principal, Technical Program Manager

Position Summary...

What you'll do...

Walmart is a multi-national people led tech powered omnichannel retailer with over 2.2M associates. At People.AI, we help, support and empower the HR department with AI and GenAI solutions to improve productivity, harnessing the opportunities for growth, focusing on well-being and cultivating cultures of belonging to all Walmarts associates. 

People.AI is seeking a highly skilled and experienced Principal Technical Program Manager directly reporting to the Director of Engineering. You will spearhead and keep on track the programs for the GenAI chatbot and services programs, serving as a vital liaison between the technical teams and Business/Product sectors, ensuring successful outcomes and on time delivery. 

About Team:
The Enterprise People Technology team supports the successful deployment and adoption of new People technology across the enterprise. As a Fortune #1 company, our work impacts millions of associates globally. We strive to continuously improve people technology and products to help managers and associates so they can focus on what matters most - supporting our customers and members. People Technology is one of the major segments of Walmart Global Techs Enterprise Business Services, which is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, and the Associate Digital Experience.

What you'll do:

• Lead the implementation of highly technical and complex programs. 

• Identify technical connectors and gaps alone or partnering with technical leads. 

• Create workflow and high level architecture diagrams alone or partnering with technical leads. 

• Proactively identify and manage critical path workflows, cross-functional dependencies, and bottlenecks. 

• Keep up-to-date with the latest industry trends and technologies to drive innovation within the team and the broader organization. 

• Drive the development and execution of program roadmaps and schedules across multiple workstreams. 

• Collaborate with business and product teams to create highly detailed Product Requirements Documentation. 

• Communicate program plans, status, and outcomes to senior leadership.  

What you'll bring:

• Proven experience in implementing and delivering highly technical programs. 

• Deep understanding of software engineering practices, Agile, SDLC, and program management models and frameworks. 

• Proven track record of managing all aspects of a successful product or program throughout its lifecycle.  

• Proven ability to use metrics to make program decisions and adjust to client needs. 

• Experience in navigating a highly matrixed environment, influencing others, and managing stakeholders. 

• Comfort with ambiguity and the ability to work effectively in a rapidly changing environment 

• Deep understanding of technology, with past hands-on experience in software development and web technologies. 

• Strong ability to think strategically and execute tactically, a persuasive and charismatic leader who can serve as an effective member of the People.AI strategic leadership team and communicate technical concepts to a non-technical audience. 

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Glo