Supply Chain & Customer Services Lead

<h3>Company Description</h3><p>Syngenta is part of the Syngenta Group, one of the world market leaders in agribusiness with more than 48,000 employees in over 100 countries. Syngenta focuses on sustainable agriculture through innovative research and technology. Through global knowledge and our connection with our customers, we contribute to increasing crop production, protecting the environment, and improving health and quality of life. In the Netherlands, Syngenta is one of the leading companies in the industry. For more information, visit <a href="https://www.syngenta.nl">www.syngenta.nl</a></p><h3>Job Description</h3><p>We are looking for a new <strong>Head of Supply Chain and Customer Service</strong> to increase business value by improving our sales and operations planning processes in the Benelux region. In this role, you’ll be leading a team of 5 people while driving continuous improvement in the local countries.</p><p>Responsibilities/accountabilities will include (but are not limited to):</p><ul><li>Lead and facilitate the Benelux Sales &amp; Operations Planning process: driving continuous improvement in the local countries S&amp;OP and associated execution activity. </li><li>Develop and implement strategical support activities for Supply Chain, Customer Services and Product Data Management in collaboration with Marketing, Sales and Finance and Regional Supply Chain colleagues</li><li>Lead local warehousing and associated 3rd party logistics activity to deliver customer requirements.</li><li>Lead and implement innovative automation activity with local supply chain and associated interfaces to customers.</li><li>End-to-end 'order to cash' management &amp; associated development of processes and tools.</li><li>Manage &amp; maintain all price discounts according to determined commercial terms.</li></ul><p><strong>Qualifications and required experience</strong></p><ul><li>Master’s degree in supply chain operations or business management</li><li>Solid experience in the field of Supply Chain activities – end-to-end process and operational management ideally in the agrochemical market</li><li>Understanding of automation, data analytics and digital interfaces supporting supply chain and customer service activity.</li><li>Tactic implementation or change management experience with an ability to lead a strategic analysis to express global organisational decisions</li><li>Previous leadership and people management experience</li><li>Fluency in English with ideally an additional knowledge of French &amp; Dutch.</li></ul><h3>Additional Information</h3><p><strong>Additional information</strong></p><p>The role could be based in multiple Syngenta locations within the Benelux region, ideally either in the Netherlands or Belgium.</p><p>Syngenta is proud of its unique culture and the values that are at the heart of it. We also foster a strong learning culture with plenty of opportunities for personal development. Why? Because our work matters! We offer a competitive salary package, flexible working hours and excellent benefits.</p>