Jobs and Careers

Operations Manager - Tactical Response Team (Phoenix, AZ based)

United Statesfull_timeVerifiedPosted 22 Jul 2024

💰 $158,000/yr($107,400/yr – $158,000/yr)

About the role

We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work.

Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.

Cruise is looking for an Operations Manager (Phoenix, AZ based) to lead the planning and execution of our Supervised/R&D Tactical Response Team in new markets and in priority missions outside of home market. You will work hand-in-hand with engineers, technicians, fleet management and the operations leadership team to unlock new service areas and markets along with features/functionality for rapid scale.

If you're interested in traveling to lead most important missions that will scale and change the world of mobility, join us!

WHAT YOU'LL BE DOING:

Travel 80%+ to new locations around the US and coordinate team movements and execution to support Engineering and New Market Expansion priorities
Establish and drive the highest standards for Supervised/R&D operations while deployed to ensure everyone is operating safely
Lead day/swing/night operations and personnel at facilities in emerging markets to provide critical mileage accumulation and discrete test data to Engineering
Lead a team of AV Test Operators and Specialists (Contingent Workforce) along with AV Operations Coordinators (FTE) to complete priority Ops missions for Engineering
Coordinate with Driverless/Commercial Operations and Service to co-manage fleet movements, charging and maintenance to ensure vehicle availability and readiness
Serve as a key partner in hiring, managing, developing, reviewing and terminating personnel
Provide key feedback and updates to counterparts and leadership as needed on key issues and information

WHAT YOU MUST HAVE:

Bachelor’s degree in business, engineering or a related field
4+ years of professional work experience in product/av operations, management consulting, rideshare, mobility sectors
2+ years of experience of management experience
Proficiency in Excel and/or Google Sheets
Ability to travel 80%+ of the time
Ability to handle dynamic assignments, including flexible schedules
Working with people of all backgrounds and offer immediate, fair, and honest feedback when needed
Leading through ambiguity; bias to action & willingness to go above and beyond to fulfill the company’s mission

BONUS POINTS!

Experience leading safety critical operations in technology or automotive industries
Experience managing and deploying key assets, especially in travel settings

The salary range for this position is $107,400 - $158,000. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, long-term incentives, and benefits. These ranges are subject to change.