Operations Manager - Fiber Network Design

Description

Operations Manager - Fiber Network Design

Location: Remote

Are you a skilled Operations Manager looking to join a supportive, passionate team? 

We have an attractive opportunity for you! 

Sigma Technologies is a growing engineering and design firm with over 500 team members across 30+ states. For over 25 years, our work for the power and telecommunications industries has helped accelerate a positive impact in communities all over the nation! Our core values — Safety, Honesty, Truth, and Decency — fuel our culture. At Sigma, you’ll find high-performing, passionate individuals collaborating and supporting each other’s professional growth. Together, we are TeamSigma™.

 **To learn more about working at Sigma, visit our careers page and watch our video.

**If you do not have Operations Management experience, please refer to our other open positions: https://bit.ly/TeamSigmaJobs

Note: This position can work fully remotely, but new hires will be required to come to our main office located in Perrysburg, OH, for an initial 2-week in-person paid orientation and training period.

Position Description:

 WHAT YOU CAN EXPECT TO DO AS AN OPERATIONS MANAGER AT SIGMA: 

Directs and manages the day-to-day activities of an organization's operations, typically through subordinate operations managers. Full operational ownership of the program(s) to which they are assigned to lead superior team performance while meeting time, budget, and quality metrics. Implements company policies, procedures, and initiatives. Evaluate and enhance current operational systems. Monitors performance against operational goals and develops reporting and auditing processes used to analyze operational effectiveness. Coordinates operations with other functions.

Responsibilities:

· Takes full operational leadership of individual and team performance, holding oneself and the team accountable for results.

· Effectively manages human and material resources, including personnel, schedules, scope and process adherence, and work assignments, to optimize productivity while ensuring a quality project is delivered.

· Clearly communicates and works closely with team members to ensure they are aligned with program goals and deadlines, leveraging individual strengths in pursuit of common goals.

· Strong communication and interpersonal skills to facilitate team efforts, provide guidance and direction to team members, and the ability to establish and sustain relationships with colleagues and employees at all levels in the company.

· Demonstrated leadership skills in motivating and influencing others as well as skills and experience in team building, and conflict management.

· Collaborates on multiple, simultaneous projects in a fast-paced environment, overseeing the creation and streamlining of operational processes to meet performance metrics.

· Demonstrates a relentless commitment to achieving operational goals while maintaining ethical behavior and building trust.

· Encourages innovative problem-solving, overcoming obstacles and finding creative solutions to solve difficult problems.

· Demonstrates flexibility and adaptability in the face of changing conditions, always maintaining focus on the end goals.

· Proactively identifies barriers and challenges early and takes steps to mitigate and overcome.

· Makes independent and timely decisions in changing conditions within their defined span of control, ensuring adherence to quality standards and company policy, taking appropriate calculated risks.

· Provides guidance to team members with clear expectations, driving clear accountability and responsibility structures.

· Consistently measure team success and provide ongoing feedback and coaching to optimize performance.

· Supports the growth and development of individuals and teams, making data-driven recommendations for improvement.

· Foster a culture of continuous learning and development, ensuring individuals have access to a variety of training opportunities and individualized development plans that align with their career aspirations and the organization’s needs.

· Spearheads the recruitment and selection process to assemble high-performing teams that align with Sigma’s values and growth goals.

· Implements retention and succession planning and strategies to ensure team members are engaged, motivated, and committed to Sigma’s mission.

· Oversees the development and implementation of quality control and quality assurance.

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