Experienced, Part Time Sales Associate Las Vegas North

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

SALES FLOOR:  Customer Obsessed Mentallity, proactive customer engagement  Ability to connect and reconnect through clientele(Preffered), this includes outreach with Email/Text/Calls  Accountability, managing and maintaining KPI's  Must be comfortable and able to navigate an iphone and multiple company apps  Regularly analyze sales floor to assess replenishment needs  Replenish sales floor/assigned zone  React to sell through and execute visual merchandising needs.  Support sales floor activities, as directed  Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers  Respond to customer requests confidently; partner with sales team or Store Management, when needed  Upkeep housekeeping standards  Bilingual is a plus, our store needs skills in: Mandarin & Korean.

 

Schedule:

Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.). Our warehouse operates up to 7-days per week, and will require Morning Availability.

We are looking to fill positions that have work availibility on: Tuesdays, Wednesdays, Thursdays, and Sundays.  We do not have 9am-5pm shifts, Mon-Fri.

 

Sample of tasks required of role:

STOCKROOM / WAREHOUSE:

 Receive shipment and transfers, handle a high volume of packages in the range of 25-50lbs.

 Notify Store Management when new product arrives

 Scan cartons/transfers, verifying store information is correct

 Communicate all discrepancies to Store Management

 Process, Fufillment/Online Orders, shipment/transfers according to Coach standards and timeframes

 Organize and clean stock room daily; to include offsite / remote warehouse as applicable

 Shift/organize product in the stockroom; react to sell through and make room for new product

 Manage stock levels/product ownership in back-of-house and sales floor

 Prepare and conduct regular cycle counts, as directed

 Participate in store physical inventory counts, as scheduled

 Maintain Company Loss Prevention standards

 

Sample of ADDITIONAL tasks required of role:

 

CASH WRAP:  Greeting the customer with a smile and with eye contact and offering your name  Interact genuinely and naturally with the customer  Read cues and determine customers’ needs  Conduct email/name capture, where permitted by law  Maintain accuracy when operating POS  Maintain cash wrap organization and cleanliness  Suggest multiple add‐ons and sell gift cards  Maintain cash and POS media accurately and in compliance with Coach policy  Create lasting impression by genuinely thanking customer and provide reason to return  Represent Coach brand appropriately

 

Competencies required:

 

 Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.  Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.  Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably.  Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner