Sr. Content Manager
Alkami TechnologyAbout the role
Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.
As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.
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Essential Duties & Responsibilities
Supports multi-channel content plans by translating campaign objectives, audience insights, and messaging priorities into coordinated deliverables and timelines
Supports the creation and editing of high-impact content assets including whitepapers, eBooks, case studies, research reports, blogs, webinars, executive bylines, social content, video, and website copy
Manage assigned editorial calendars by prioritizing content requests, coordinating milestones, and maintaining visibility into deadlines and dependencies
Determine appropriate content approaches by evaluating audience personas, channel requirements, competitive context, and available performance data
Partner with product marketing, demand generation, public relations, digital, social, brand, and web teams by aligning content to campaign goals and channel strategies
Guide subject matter experts and internal contributors by conducting interviews, shaping source material, and translating complex topics into accessible narratives
Maintain brand voice and editorial quality by applying established messaging, style, review, and approval standards across content deliverables
Optimize content for discoverability and engagement by incorporating SEO, SEM, conversion, and channel-specific best practices
Analyze content performance by reviewing engagement, conversion, traffic, and distribution metrics and recommending adjustments to improve results
Support thought leadership initiatives by researching fintech and financial services trends and developing differentiated points of view for priority audiences
Improve content workflows by identifying process gaps, documenting repeatable practices, and recommending tools or methods that increase efficiency
Use artificial intelligence tools by applying approved platforms and quality controls to accelerate research, drafting, repurposing, and optimization activities
Ensure content meets regulatory and corporate requirements by collaborating with legal, compliance, and investor relations partners during review and approval
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