Jobs and Careers

Solutions Engineer (USA)

UKRemotefull_timeVerifiedPosted 27 Sept 2024

About the role

This is a remote position.

About the company:

Tyfone’s mission is to build the best digital transformation platform in banking while innovating to bring delightful experiences. We deliver fintech level innovation and believe digital banking must advance at the pace of digital, not at the pace of banking. Tyfone offers a vibrant, fast-paced, and dynamic work environment with a capable, committed, and fun team. You will grow to gain new skills and work experiences that can help you attain your career goals.

Tyfone is an equal opportunity employer.

We offer competitive pay and benefits including stock option plans**.

*This role is eligible for our fully remote working or hybrid work model which allows
employees to split their time between working on-site and off-site.

**To eligible employees

About the role:

This role will report to the EVP of Evangelism. Tyfone is looking for a dynamic and engaging Solutions Engineer that drives the technical evaluation stage of the digital banking sales process for community FI’s. The Solutions Engineer will translate our cutting-edge digital banking capabilities into the needs of our clients and align the prospective FIs business goals to how our technology can solve them. This position is for someone who possesses the ability to tailor a presentation’s style, depth, and messaging to captivate a variety of participants and stakeholders.

Requirements

Responsibilities (Including but not limited to):

• Gain a comprehensive understanding of tyfone’s products and how each product component solves customer pain points and their user’s pain points.

• Maintain working knowledge of capabilities, roadmaps, and release schedules for products and/or solutions.

• Perform live and recorded virtual and in person demonstrations of tyfone solutions including technical deep dive demos.

• Partner with Sales & Marketing and Product Management teams to accurately incorporate product capabilities and updates into external-facing content that educates potential and current customers.

• Own responding to RFPs.

• Translate your technical acumen into client use cases, the client’s business needs into functional examples, and the client’s custom requirements into feasible outcomes.

• Work in collaboration with the R&D team located in India on a need basis.

• This role will require you to travel up to 30% of the time – all domestic travel.

• This role will be required to work flexible hours to meet with customers and prospects in all US time zones as well as interact with Global internal counterparts.

Skills & Qualifications:

• Bachelor’s degree or equivalent experience in SaaS software technical areas

• Fundamental knowledge of SaaS delivery, an