Product Designer

At Everway (formerly n2y/Texthelp), our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood. 

We’re a global community of over 550 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. A world where everyone can thrive.

We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully.

Join us at Everway - together, we can unlock the full potential of every mind.

About the role

Are you a creative problem-solver with a passion for crafting intuitive and engaging user experiences? We’re seeking a talented Product Designer to join our team and play a key role in transforming user needs and business goals into innovative product solutions.

In this role, you’ll focus on both visual design and interaction design, creating seamless and impactful experiences for our users. You’ll thrive on developing custom solutions to complex challenges, gathering user insights, designing compelling graphic elements, and building intuitive navigational features. Collaboration is at the heart of this role—you’ll work closely with our UX team, development teams, and product teams to bring ideas to life.

We’re looking for someone who:

• Excels at identifying user pain points through customer feedback, interviews, usability testing, and web analytics.
• Has an evidence-based mindset, using data and insights to drive design decisions.
• Possesses strong visual design skills but understands that design’s ultimate purpose is to solve problems.
• Is passionate about usability, accessibility, and advocating for the needs of our users.

If you’re a design thinker who loves creating user-centered solutions and thrives in a collaborative environment, we’d love to hear from you!

Main Responsibilities

• Design User-Centric Experiences (UX): Craft intuitive user flows, wireframes, and prototypes that align with user needs and business goals.
• Create Visually Consistent Interfaces (UI): Develop appealing and functional interfaces, ensuring consistency across all product touchpoints.
• Deeply Understand Users:  Working closely with the UXR team to uncover needs, pain points, and behaviors.
• Build & Maintain a Scalable Design System: Maintain and evolve the Everway design system to ensure consistency and efficiency across all platforms.
• Design Engaging Interactions: Define and create interactive elements, animations, and micro-interactions that enhance user engagement.
• Collaborate Effectively with Cross-Functional Teams: Partner with product managers, engineers, and researchers to deliver cohesive solutions.
• Advocate for Accessibility: Ensure designs meet accessibility standards (WCAG) and promote inclusive design practices.
• Solve User Problems Creatively: Identify user problems through research and data, and propose innovative design solutions.
• Prototype, Test, and Iterate: Create high-fidelity prototypes, conduct usability testing, and iterate based on user feedback.
• Communicate Design Concepts and Deliver Assets: Effectively communicate design ideas to stakeholders and provide developers with clear specifications and well-documented assets.

Essential Criteria

• 2+ years commercial experience as a UX/UI designer 
• Portfolio showcasing your skills in both visual design and UX design principles
• Strong skills in UX design, with the ability to create wireframes, user flows, and prototypes that align with user needs and business goals.
• Experience in UX design tools (e.g. Figma ) for prototyping and production
• Expertise in UI design, with a focus on developing visually appealing, functional, and consistent interfaces.
• Experience conducting user research, usability testing and translating research into actionable design decisions
• Demonstrable experience to clearly communicate design ideas and prototypes to team members and stakeholders
• A good team player, able to work collaboratively with fellow designers, product owners and developers
• Experience in design system development, including building, maintaining, and evo