Join Our Team at Linfield University!

Position Title: Student Accounts Specialist / Cashier

Department: Financial Services / Accounting

FLSA Status: Non-Exempt

FTE: .75 (Approx. 30 hours per week; may vary between 20–40 hours)

Reports To: Student Accounts Manager

Effective Date: September 2025

Are you detail-oriented, customer-focused, and looking to make a difference in higher education? Linfield University is seeking a Student Accounts Specialist/Cashier to be a vital part of our Financial Services team. This role is perfect for someone who thrives in a collaborative environment, enjoys problem-solving, and takes pride in providing excellent service to students and their families.

About the Role

The Student Accounts Specialist/Cashier is the frontline representative of the Student Accounts Office, responsible for receiving and posting funds, assisting with student billing inquiries, and ensuring compliance with FERPA regulations and university policies.

This position plays a key role in supporting students and their families by managing payments, posting transactions, preparing refunds, and coordinating with other campus offices such as Financial Aid, Registrar, Student Life, and International Programs.

Accuracy, integrity, and a strong commitment to customer service are essential.

Key Responsibilities

• Provide daily window service as the primary person accepting financial transactions with excellent customer service.
• Respond to student and parent inquiries by phone, email, or in person in compliance with FERPA.
• Post funds received (mail, online, or in person) and advise students of balances.
• Verify and post payments from other university departments.
• Balance cash drawer daily, process checks for electronic deposit, and prepare deposits for bank pickup.
• Clear accounts before each term and process returned checks per policy.
• Assist with large office mailings.
• Process student credit refunds and Federal Financial Aid refunds while ensuring Title IV and FERPA compliance.
• Prepare general journals and invoices as needed.
• Support annual audits by preparing reports and documents.
• Order and maintain office supplies.
• Monitor Nelnet payment plans and update student accounts as needed.
• Recommend and help implement process improvements to increase efficiency and service quality.
• Maintain and track return-to-learn files and other special program records.
• Cross-train and provide backup support for the Loans Receivable Coordinator (Perkins, Nursing Loans, ECSI).
• Monitor student office schedules to ensure adequate coverage.
• Perform additional duties as assigned.

Qualifications

Education:

- High school diploma or equivalent required.
- Associate’s degree in accounting or related field preferred.
- Equivalent combination of education and on-the-job experience in clerical and accounting functions considered.

Experience & Skills:

• 2–4 years of accounts receivable, bookkeeping, general office, or cashiering experience preferred.
• Strong math aptitude and knowledge of accounting procedures.
• Proficiency in MS Office (Excel, Word) or similar applications.
• Excellent written and verbal communication and customer service skills.
• High attention to detail and accuracy in cash handling, posting, and balancing accounts.
• Ability to work independently and collaboratively with students, staff, parents, and v