Sales Support Specialist

This is a remote position.

Schedule:

• 40 hours per week
  
• Monday to Friday, 9AM to 5PM Anaheim, CA (1:00 AM to 9:00 AM Manila time)
  
• Includes 30 minutes paid break

Client Timezone: Pacific Time (PT)

Join a thriving automotive accessories company based in Southern California. This industry leader specializes in high-quality products like dash covers, car covers, permits, sunshades, and seat covers. With a robust e-commerce presence and strong relationships with dealerships nationwide, this company is poised for continued growth and innovation in the automotive aftermarket sector.

Embark on an exciting career as a Sales Support Specialist in the dynamic automotive accessories industry. You’ll play a pivotal role in strengthening relationships with over 1,800 dealership accounts across the country. This position offers a unique blend of customer relationship management, sales support, and product education. You’ll be at the forefront of introducing innovative ordering solutions, streamlining processes, and driving sales growth. If you’re passionate about automotive products and excel in customer engagement, this role provides the perfect opportunity to make a significant impact in a rapidly evolving industry.

• Conduct outreach to existing dealership customers to update crucial information in the company’s system
  
• Introduce and explain new, efficient ordering solutions to streamline customer processes
  
• Maintain and enhance the accuracy of the customer database through regular updates
  
• Educate new dealership employees about the company’s diverse product line and ordering systems
  
• Identify and capitalize on upselling opportunities during customer interactions
  
• Collaborate with internal teams to refine customer engagement strategies and improve overall satisfaction
  

• Must have cold calling experience
• Excellent verbal and written communication skills in English
  
• Proven experience in telesales, customer support, or related roles
  
• Proficiency with CRM systems and data entry
  
• Basic understanding of the automotive industry and aftermarket products (preferred)
  
• Strong time management skills and ability to work independently
  
• Adaptability to learn new technologies and ordering systems quickly
  
• Results-oriented mindset with a focus on building and maintaining customer relationships
  
• Enthusiasm for automotive accessories and ability to convey product benefits effectively
  

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job