Ukrainian Speaking Customer Service Agent (m/f/d)

<p></p><p>Job Title:</p>Ukrainian Speaking Customer Service Agent (m/f/d)<p></p><p>Job Description</p><p></p><p>Working hours: Part-time / full-time (35-40 hours/ week)</p><p>Support language: Ukrainian-English (Excellent Ukrainian language skills and a good command of English are required for this position)</p><p>Service times: MO-SO 8.00-23.00h</p><p>Salary: 2500€/Month*</p><p>Industry: Digital Marketing, Online Advertising, Social Media Platform, Paid Marketing, Content Marketing</p><p>Place of work: at our Site in Berlin or as work from home**</p><p></p><p></p><p>We are searching multilingual talents like YOU for our excellent Customer Service Team!</p><p></p><p>Become a Customer Service Advisor (m/f/d) for our service team at Concentrix Berlin and help us deliver exceptional customer experiences for one of the world’s biggest, most well-known and leading social media companies.</p><p></p><p> Working within our friendly and supportive team:</p><ul><li>Answer customer inquiries from advertisers and agencies (small and medium-sized businesses) in UKRAINIAN</li><li>Thanks to your professional customer advice and solution suggestions, the advertising effectiveness of your customers improves.</li><li>Implementation of social media marketing measures via chat, email, telephone and social media messenger.</li><li>You contribute to excellent customer service from the start and continuously develop ideas to improve customer satisfaction and the customer advertising experience.</li></ul><p></p><p> Your Skills:</p><ul><li>Online advertising experience is desirable</li><li>Experience in a service-related environment is desirable</li><li>Excellent communication skills and knowledge of Ukrainian (written and spoken minimum C1) and very good knowledge of English (minimum B2)</li><li>Affinity for social media and active social media users</li><li>Ability to multitask and high stress resistance</li></ul><p></p><p>Your Benefits;</p><ul><li>Benefit from our fixed salary of 2500€/ month gross*.</li><li>We make you fit for support - a 7-week training course prepares you for customer service.</li><li>If you live in Germany and have a valid work permit, we offer you a 100% home office solution.</li><li>Your equipment will be provided by us.</li><li>Reliability is rewarded: Benefit from our monthly shopping card model</li></ul><p></p><p>If you are looking for a new opportunity with an employer who really supports you, then start right now and apply directly here or write us an Email with your application documents to <u>ApplyBerlin@concentrix.com</u>!</p><p></p><p></p><p></p><p>*For more details, please contact the TA Team.</p><p></p><p>**If you are based in Sachsen, Hamburg or Hessen, we are not able to offer this position in Homeoffice. Please visit us for more exiting jobs at our different sites:  <a href="https://jobs.concentrix.com/global/de/" rel="noopener noreferrer" target="_blank">https://jobs.concentrix.com/global/de/</a></p><p></p><p>#wah</p><p></p><p>#AGENTCNX</p><p>#CNXEMEA</p><p></p><p></p><p></p><p>ents.</p><p></p><p>Location:</p>Germany, Berlin<p></p><p>Language Requirements:</p>English (Required), Ukrainian (Required)<p></p><p>Time Type:</p><p>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a></p>