Manager, VIP Front of House

Work location:

CPX Forum Cinemas & VIP

City:

Montreal

What you will do:

Cineplex’s Front of House (FOH) VIP Experience Managers are an integral part of the team who provide an exceptional entertainment experience to each and every guest. The FOH VIP Experience Manager leads, supports and manages a dedicated team of employees to maintain good working relationships, perfecting service standards and day-to-day operations. If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you!   

In this role, your responsibilities include (but are not limited to): 

Enforcing all policies and procedures by coaching, motivating, and training FOH employees
Hiring and reviewing staffing levels for host/hostesses, servers and bartenders
Maintaining ambience throughout by controlling lighting, background music, linen service, glassware, flatware, dinnerware, monitoring food presentation, maintaining an immaculate dining area
Reconciling of end of the night funds
Qualifications: 

This role may be a perfect fit for you if:  

You have a minimum of 2 years of previous management experience in a bar, licensed restaurant, or similar environment  
You have a flexible schedule including evenings, weekends and holidays
You have strong computer literacy and mathematical skills
You have a college or Hospitality degree (preferred)
You have safe food handling and smart serve certification (preferred)
You are organized and have strong communication skills, with the ability to establish an instant rapport with Guests and employees of all demographics
Additional Information: 

As an employee, you’ll enjoy:

Tuition Assistance
Employee Assistance Program
Flexible Hours 
Discounted Food and Beverages on Shift 
Opportunities to grow 
& more! 

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. 

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com.

While we appreciate all interest, only those candidates selected for an interview will be contacted.