Collective Account Executive, Expand

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

High-Level Overview

Benevity is looking for a high-energy, detail-oriented Collective Account Executive to join our Expand (Client Sales & Renewals) team. The Expand team is a critical pillar of our growth, ensuring our clients maximize the value of their corporate purpose programs. We don’t just manage contracts; we strive to turn every client into an RFOB (Raving Fan of Benevity).

What you'll do:

• Portfolio Management: Take full ownership of the renewal lifecycle for ~85 accounts, ensuring 100% on-time renewals and minimizing financial attrition.
• The Multi-Year Playbook: Actively negotiate and pivot clients from annual cycles to multi-year contracts, securing savory terms that benefit both the client and Benevity.
• Expansion & Growth: Identify and close expansion opportunities (30% of your quota focus) including additional products, user licenses, and enhanced support programs.
• Contracting Excellence: Navigate the SaaS contracting space with precision, managing redlines and legal discussions to lock in favorable commercial terms.
• Operational Rigor: Maintain impeccable SFDC  discipline. This includes flawless Salesforce hygiene and accurate weekly forecasting of your renewal and expansion pipeline.
• Risk Mitigation: Proactively identify at-risk accounts early in the cycle and develop strategies to stabilize the relationship and secure the renewal in conjunction with your CSM partners.
• Cross-Functional Collaboration: Work closely with Client Success Managers (CSMs), Professional Services (PS), Legal and RevOps to ensure a seamless commercial experience for the client.

 

What you'll bring:

• Experience: 2–4 years of experience in SaaS sales, renewals, or high-volume account management. This is a junior-to-mid-level role perfect for someone looking to master the art of the SaaS commercial cycle.
• Volume Acumen: Proven ability to manage a large volume of tasks without letting details slip through the cracks. You thrive on a busy calendar and a full pipeline.
• Contracting Savvy: You aren't intimidated by legal terms. You understand SaaS terms and are comfortable negotiating pricing, CPI increases, and multi-year commitments.
• Systems Obsession: You take pride in your Salesforce dashboard. You understand that in a high-volume role, data integrity and impeccable notes are the keys to scaling your impact.
• Persuasive Communication: You can articulate value quickly and effectively, whether via email or a C-level discovery call.
• Agility & Hunger: You have a "roll up your sleeves" attitude. You are quick-witted, hungry to learn, and motivated by hitting (and exceeding) your numbers.
• Team Spirit: A high-energy, team-first attitude. You contribute to a diverse, equitable, and inclusive environment where everyone feels they belong.

“My career with Benevity began in 2015, when I joined the company as a Project Manager. In the years that followed, I progressed to a Team Lead role, then later a Manager role, and in 2022 I was promoted to Director, Professional Services. From the start it’s been clear that Benevity is an unstoppable force, with unsurpassed opportunities for those who are open to strap into a purposeful career. From the time I boarded this rocket ship in 2015, Benevity has invited me to build on my skill set and passion for onboarding new Benevity clients and implementations, while expanding my strategic and operational impact in Leadership. As a Director of Shared Services (which now includes New Client Onboarding, Implementation Project Management, and Legacy Chaordix functions), I am fueled by purpose to infuse a culture of Goodness into the world along with our clients, and continue to aim for the stars.”

Kelly Major, Director, Professional Services

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life