Senior Director, Account Management

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

 

Senior Director, Account Management (Remote)

Full time, United States

 

The Senior Director, Account Management will manage a team of program managers for a major account. This position is responsible for achieving the company's goals related to client retention, quality service delivery, client/BCD Travel profitability, preferred vendor maximization, and technology implementation. 

 

As a Senior Director, Account Management, you will

 

• Be responsible for oversight and direction of the team including performance/activity updates with stakeholders  
• Ensure multi-level strategic client relationships are being established  
• Evaluate and study client financial statements and hold AMs accountable for client profitability  
• Determine pricing strategy and develop client propositions  
• Support the development of client and department budgets  
• Review and make recommendations to improve the quality of client business plans  
• Perform or direct personnel in recruiting, hiring, training, and separation  
• Recommend the involvement of BCD Travel specialized departments to achieve client goal 

 

About you  

 

• Expert in account management in a corporate environment (Business travel industry experience is preferred)
• Extensive experience in management and leadership within the business travel industry 
• Effective communication skills, oral, written, and presentation
• Computer literate in business software applications   
• Able and willing to travel domestically
• You have a College, Associate, or University degree or equivalent experience

 

About us 

 
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.  

 

Your life at BCD 

 

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.  

  

You’ll be offered 

 

• Flexible working hours and work-from-home or remote opportunities  

• Opportunities to grow your skillset and career 

• Generous vacation days so you can rest and recharge 

• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools 

• Travel industry professional perks and discounts 

• Work From Anywhere program: you have the potential to work remotely in another country for up to 60 days per year! 

• An inclusive work environment where diversity is celebrated 

 

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Senior Director, Account Management is between $115,000 and $140,000. The actual pay depends on your skills, qualifications, experience and geographical location. 

 

Interested?  

 

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but