Jobs and Careers

Store Manager

United Statesfull_timeVerifiedPosted 28 Oct 2024

About the role

Join our team at our brand new Dash In convenience store in Annapolis!Are you ready to be part of a team dedicated to achieving greatness? Dash In, a proud division of the Wills Group family of brands, is Great Place to Work Certified™ and recognized as Fortune's Best Workplace in Retail™. We're searching for a business-savvy, people-oriented, food-loving Store Manager to help us elevate our guest experience and operations. WHAT YOU'LL DO: As a Store Manager, you will play a pivotal role in driving our business forward. You'll offer strategic insights, support our guest experience teams, and collaborate with the management team. In this position, you will undergo comprehensive training to cover all aspects of store management, ensuring you are ready to lead the store effectively. This role is crucial in maintaining our high standards of service and operational excellence across all stores. HOW YOU’LL MAKE AN IMPACT:

Team Leadership: Recruit, train, and lead a high-performance team to deliver an exceptional guest experience. Performance will be measured by sales growth, customer feedback, and adherence to brand standards.
Innovation and Process Improvement: Contribute to new concepts, programs, processes, and foodservice innovations while maintaining high standards in a high-volume store environment.
Inventory and Retail Management: Effectively manage product orders, maintain inventory levels, and protect against loss and pilferage. Ensure compliance with Dash In Brand Standards at all times. Drive retail excellence by optimizing product placement, managing merchandising strategies, and ensuring the store environment meets brand guidelines.
Financial Management: Manage the P&L to achieve or exceed expectations in category sales, margins, labor deployment, and variable expenses. Communicate effectively within the organization, contributing to effective decision-making.
Compliance and Quality Assurance: Meet or exceed expectations in third-party audits and inspections, including ECO Sure Food Audits, ACL Guest Experience assessments, Age Verification Assessments, Internal Cash Audits, and Foodservice Compliance Audits.
Food Service Management: Oversee foodservice operations, ensuring all team members are ServSafe certified, maintaining food safety standards, and optimizing food margins through consistent PAR execution.

BASIC QUALIFICATIONS AND EXPERIENCE:

High school diploma or equivalent (GED) required; associate’s or bachelor’s degree in business or related field preferred.
5+ years of leadership experience in a fast-paced guest-focused hospitality environment (i.e., retail, food service, etc.)
3+ years of experience leading a high-performance convenience store location; internal experience in high-performance Dash In store management preferred.
Serve Safe Certification.
Proficiency in Microsoft Office 365 products.
Ideal candidates will also have experience with multi-unit management; exceptional performance in customer service, customer reviews, and mystery shops; and a proven track record of success in guest-focused hospitality, c-store operations, food service, and/or retail environments.