AHCCCS

Arizona Health Care Cost Containment System
Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork

The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.

AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.

Come join our dynamic and dedicated team.

Scrum Master

Information Services Division (ISD)

 

Job Location:

Address:  150 N. 18th Ave. Phoenix, AZ 85007

Posting Details:

Must Reside in Arizona.

Salary:  $85,000 - $100,000

Grade: 28

FLSA Status: Exempt

 

Closing Date: Open Until Filled

This position may offer the ability to work remotely, within Arizona, based upon the agency’s business needs and continual meeting of expected performance measures.

Job Summary:

The Scrum Master role within the AHCCCS Information Services Division (ISD) will play a key part in supporting the Medicaid Enterprise System (MES) Modernization initiative. This position will collaborate closely with internal project teams, consultants, and vendor partners to facilitate the migration of legacy applications to the Azure cloud environment. Depending on project needs, the Scrum Master may support multiple Agile teams. This role reports directly to the ISD Application Development Manager and will operate in a primarily remote Agile setting, helping teams stay aligned with Scrum principles, remove impediments, and drive continuous improvement.

Major duties and responsibilities include but are not limited to:
• Scrum & Agile Facilitation: Lead and facilitate all Scrum ceremonies for IT teams, including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Sprint Retrospectives. Ensure Scrum practices are understood and consistently followed by developers, testers, engineers, analysts, and technical stakeholders. Maintain disciplined time-boxing, clear agendas, and outcomes that support continuous delivery.
• Impediment Removal & Delivery Flow: Remove obstacles that impact technical teams, including environment issues, system access, network constraints, cross-team dependencies, and approval bottlenecks. Coordinate with IT operations, infrastructure, cybersecurity, architecture, and vendor resources to resolve blockers. Monitor work-in-progress and help the team maintain steady flow and sustainable pace.
• Technical Team Support & Coaching: Coach development teams, QA engineers, systems analysts, and technical SMEs on Agile principles and engineering best practices. Promote techniques such as test-driven development (TDD), code reviews, DevOps practices, continuous integration, and continuous delivery where applicable. Support the Product Owner with translating technical requirements, defect management, system dependencies, and architectural considerations into a well-organized backlog.
• Stakeholder & Cross-Functional Collaboration: Act as the primary facilitator between the Scrum team and technical/business stakeholders, ensuring clarity on requirements, timelines, dependencies, and risks. Support product planning and release planning, ensuring the development team’s work aligns with roadmap commitments and enterprise IT priorities. Work with business analysts, architects, and enterprise PMO partners to ensure integration with larger organizational initiatives.
• Metrics, Reporting & Agile Maturity: Track and present metrics such as team velocity, Sprint burndown, cycle time, throughput, defect trends, and predictability to support data-driven decision-making. Use Agile metrics to help the team forecast future work, identify process challenges, and continuously improve performance. Coach teams and leaders on Agi