Lead Optometric Technician

Company Overview

Hero Practice Services delivers quality dental, vision, and orthodontic care to children in underserved communities at 30+ offices across seven states. Our core values we live by are: integrity, mission driven, patient first, accountability, compassion, and teamwork.

 

Working at Hero or one of its affiliated practices is both a career and a calling. Join us – be a Hero!

 

Position Overview

We are currently seeking a Lead Optometric Assistant to monitor and manage optometric assistant performance and proficiency levels. This position will report to the Assistant Operations Manager.

 

This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice.

 

Pay range: $20-$25/hr

 

Job Responsibilities

• Maintain, clean, and audit frame board on a weekly basis
• Order and track materials/supplies needed for back office
• Ensure patients are teched and scribed in a timely manner and assists the team when falling behind
• Educate patients on proper frame selection and lens options
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Minimum Qualifications

• Previous experience in a vision practice is a plus
• Ability to tech, scribe, and perform optometric tasks
• Strong communication skills
• Proficiency in EHR systems
• Ability to train and lead a team of Optometric Assistants
• Ability to multitask and complete tasks correctly and on time
• Preferred knowledge of optometric online software/database, Intero Order processing systems, Google Docs, and Document Portal Spreadsheet software
• Bilingual a plus

In addition to the job description, you will be asked to perform other duties that support the business and our mission.