Senior Director, Learning and Training

Location: United States (Remote)

About Worldly

Worldly is the world’s most comprehensive impact intelligence platform — delivering real data to businesses on impacts within their supply chain. Worldly is trusted by 40,000 global brands, retailers, and manufacturers to provide the single source of ESG intelligence they need to accelerate business and industry transformation.

Through strategic and meaningful customer relationships, Worldly provides key insights around supplier performance, product impact, trends analysis, and compliance. When a company wants to change how business is done, we enable that systemic shift. 

Backed by a dedicated global team of individuals aligned by values, Worldly proudly operates as a public benefit corporation with backing from mission-aligned investors. Want to learn more? Read our story.

About The Role

The Senior Director of Education will be responsible for developing and implementing comprehensive education strategies for both our customers and stakeholders. This role will oversee all aspects of learning and development related to the Worldly platform, ensuring that our educational programs drive product adoption, customer satisfaction, and overall business growth.

What You'll Do

• Develop and execute a strategic vision for education programs that align with Worldly’s product offering and customer needs

• Oversee the creation and maintenance of all educational content, including online courses, webinars, documentation, and in-person training materials

• Collaborate with Product, Customer Success, and Sales teams to identify learning needs and create targeted educational solutions

• Collaborate with Marketing team and partner organizations to develop shared training communication strategy

• Manage vendor relationships, budget, and pricing negotiations

• Develop partnerships with Sustainability and Social education organizations to drive content development

• Monetize training and education programming to contribute to overall revenue goals

• Manage a team of instructional designers, trainers, and content creators and drive professional development

• Drive, measure, and manage the established metrics and KPIs to measure the effectiveness of educational programs and drive continuous improvement

• Use a data driven approach to decision making taking into consideration data from Tableau, Dovetail, HubSpot, internal systems, etc.

• Oversee the ongoing implementation and management of learning management systems (LMS) and other educational technologies

• Develop and manage the education department's budget

• Stay current with industry trends and best practices in SaaS education, environmental & social sustainability, and adult learning methodologies

We'd Like to See

• 15+ years of experience in SaaS education, training, or learning and development roles, with at least 5 years in a leadership position

• Proven track record of developing and implementing successful education programs in a SaaS or technology environment

• Strong understanding of adult learning principles and instructional design methodologies

• Experience with learning management systems and e-learning authoring tools

• Excellent project management and organizational skills

• Outstanding communication and presentation skills

• Ability to work cross-functionally and influence stakeholders at all levels of the organization

• Sustainability knowledge is a plus

It Helps If You Have

• Familiarity with data analysis and reporting tools to measure program effectiveness

• Knowledge of change management principles

• Experience in a high-growth SaaS company

What We Can Offer You

• Comprehensive benefits offerings. 90% employee premium and 75% spouse/dependent premium covered by Worldly.

• Company-sponsored 401k with up to 4% match.

• Incentive Stock Options

• 100% Parental Paid Leave

• Unlimited PTO 

• 13 company holidays

Life at Worldly

Our team is motivated to transform the way products are made. By helping our customers succeed in a new era of sustainable production, we are able to build technology that makes a difference on a planetary level. 

Our team represents over 15 countrie