Senior Product Designer

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

• Write Your Career Story.  Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection.  At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency.  We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Senior Product Designer 

Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI 

Role Description:

As a Senior Product Designer at ShipBob, you will play a pivotal role in shaping the user experience and interface of our flagship fulfillment software tailored for ecommerce merchants. Collaborating closely with a team of top-tier developers and product managers, you will spearhead the evolution of our ecommerce software solution. Our overarching goal is to create a versatile platform catering to the diverse needs of ecommerce sellers, spanning from burgeoning startups to established online retailers. 

The ideal candidate for this role is a visionary problem solver, adept at navigating complex design challenges autonomously while adhering to meticulous attention to detail. Operating within an agile development framework, you will be instrumental in establishing and refining the core design principles that underpin ShipBob's offerings. We seek those who embody our ethos of being motivated by a sense of purpose, valuing innovation and resilience over mere perfectionism. Join us at ShipBob, where we foster creativity, embrace innovation, and celebrate the relentless pursuit of excellence. 

What you’ll do:

• Manage the UX and UI design efforts for ShipBob's fulfillment software, ensuring a seamless and intuitive user experience. 
• Guide user research using qualitative (interviews, workshops) and quantitative (surveys, web analytics) methods. 
• Collaborate closely with cross-functional teams to translate product requirements into elegant and user-centric design solutions. 
• Champion design thinking methodologies, advocating for user empathy and iterative prototyping to drive continuous improvement. 
• Establish and maintain design systems and guidelines to ensure consistency and scalability across the product suite. 
• Stay abreast of industry trends and best practices, incorporating innovative design techniques to enhance the product's competitive edge. 
• Be an advocate for the user experience to influence the backlog and feature scoping. 
• Have fun building the best end-to-end fulfillment technology on the market! 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table:

• Minimum of 5-8 years of experience in UX/UI design, preferably with a focus on software products or ecommerce platforms. 
• A robust portfolio showcasing a range of projects demonstrating your ability to manage end-to-end design processes and deliver impactful solutions. 
• Proficiency in industry-standard design tools such as Figma, Sketch, Adobe Creative Suite, or similar, along with a solid understanding of design principles and methodologies. 
• Demonstrated ability to manage design initiatives, provide feedback to other designers, and collaborate effectively with cross-functional teams, including developers, product managers, and stakeholders. 
• Deep understanding of user-centered design principles and methodologies, with a track record of conducting user research, usability testing, and incorporating feedback into design iterations. 
• Experience working in agile development environments, with the ability to adapt quickly to changing priorities and iterate on designs in response to feedback and evolving requirements. 
• Excellent strategic thinking and problem-solving skills, with the ability to translate business goals and user needs into innovative and actionable design solutions. 

Classification: Salaried/Exempt 

Reports to: Director of Product Design, Strategy and Operations 

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Flexible Time Off Program