Business Continuity and Disaster Recovery Manager

Job Description:

As a leader of the global Business Continuity and Disaster Recovery team, you will develop the next evolution of Dimensional’s Business Continuity/Disaster Recovery  Program, including reviewing and restructuring business continuity plans and exercise schedules, developing self-service capabilities for business stakeholders, and providing guidance to our Crisis Management Team.

The Business Continuity and Disaster Recovery Manager is a hands on role along with  providing thought leadership as well as practical solutions to increase resilience and enable continuity and recovery of service for our internal clients.  

You may be a fit for this role if you:  

• Are open-minded, curious, and resourceful.  

• Lead with vision and purpose to bring about transformational change.  

• Are passionate about/stay current with modern technologies/solutions.  

• Solve problems systematically and transparently.  

• Share ideas, solicit/integrate feedback, design and solve collaboratively.  

• Demonstrate automation and security mindsets.  

What you might work on:  

• Assess, evolve, lead, and transform Dimensional’s Disaster recovery program to leverage enterprise capabilities and ensure compliance with industry standards and regulations. 

• Develop and maintain Business Continuity Plans through engagement and collaboration with business and technical leadership. 

• Lead and collaborate with the network engineering team as business continuity program team to maintain accountability for monitoring effectiveness of technical resiliency activities.

• Drive program adoption and implementation through process development, advocacy, example, and training.
• Ensure alignment between the business continuity and disaster recovery programs and validate people, process, and technology resources required for resiliency in the event of a recovery situation. 
• Evaluate business requirements with technical stakeholders to inform the design of and monitor the effectiveness of architecture supporting resiliency and recovery objectives. 
• Maintain awareness of and assess gaps in practice against developments in global business continuity and disaster recovery standards, regulations, and best practices.  
• Foster and leverage relationships with leadership to achieve intended outcomes and ensure alignment. 

• Interface with business continuity partners to ensure alignment between Business Continuity Plans and business process and resiliency architectures. 

• Strategize, develop, lead, and execute tabletop exercises across Dimensional’s business and technology areas focused on educating all levels of stakeholders and maturing preparedness of our continuity and resiliency posture.  

• Design a “continuous testing” methodology and a governance model to test/audit/refine our posture.  

• Ensure DR stress tests exist to validate that BC requirements are well understood and have been met, including coordination, planning, and execution of large-scale DR exercises. 

• Conduct Business Impact Analyses to identify potential risks and evaluate business impacts. 

• Design integrations with incident response and disaster recovery functions and processes.  

• Prepare and maintain, the organization in external communications and documentation on all BC, DR, and other resiliency related topics. 

• Coordinate departmental responses and internal stakeholder communications during continuity events. 

• Coordinate reporting to boards, executives, and key stakeholders on our state of continuity, including strengths, risks, and areas of opportunity.   

Qualifications:   

• Bachelor’s degree in Information Technology, Risk Management, or a related field, or equivalent practical experience.  

• 5+ years’ experience in managing enterprise business continuity functions  

• Proven track record of implementing and managing BCPs, BIAs, and other continuity deliverables to measurably improve the continuity stance of an organization. 

• Experience conducting large-scale continuity exercises.  

• Deep understanding of technology infrastructure and its role in enabling business operation