R&R Capital Markets Tech Risk Consultant - Manager

Industry/Sector

Banking and Capital Markets

Specialism

Operations

Management Level

Manager

Job Description & Summary

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.

Those in customer service at PwC will specialise in improving customer service operations and enhancing customer experiences. You will work closely with clients to analyse customer service processes, identify pain points, and develop strategies to optimise service delivery, increase customer satisfaction, and drive loyalty. Working in this area, you will provide guidance on implementing customer service technologies, designing service models, and developing customer-centric service cultures.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Sales & Trading Operations team you will lead the identification and addressing of client needs in risk management. As a Manager you will motivate and inspire teams, maintaining quality deliverables while managing client accounts and driving strategic planning initiatives. This role offers the chance to enhance your leadership skills, mentor junior staff, and contribute to innovative solutions in a dynamic banking and capital markets environment.

Responsibilities

- Drive the development of innovative solutions within the banking and capital markets sector

- Foster a collaborative team environment focused on continuous improvement

- Uphold the firm's standards of integrity and quality in deliverables

- Utilize analytical skills to identify and address complex challenges

What You Must Have

- Bachelor's Degree

- At least 6 years of experience in consulting or risk management

What Sets You Apart

- Master's Degree in Business Administration preferred

- Chartered Financial Analyst (CFA), Financial Risk Manager (FRM), Professional Risk Manager (PRM), or Certificate in Quantitative Finance (CQF) preferred

- Leading day-to-day client engagements

- Designing solutions for risk frameworks

- Managing project plans, budgets, and reporting

- Possessing extensive knowledge/specialization in one of the following domains: market risk, counterparty risk, credit risk or model risk

- Contributing to proposals and thought leadership

- Serving as primary contact for client stakeholders

- Demonstrating regulatory knowledge and ability to interpret supervisory expectations

Travel Requirements

Up to 60%

Job Posting End Date

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, n