Product Manager II

What we want to accomplish and why we need you

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions.  Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture.

What will you do everyday?

As an early member of the Suki product team, you will wear many hats. In this role, you will oversee development, launch, and drive growth and product success metrics for various Suki solutions. You will write excellent product specifications and work with engineering to ship your product. You will spend time with executive stakeholders, front-line clinicians, and EHR developers to assist them, learn from them, and improve our product. You will establish structures that will enable us to execute at the next level of scale. You will work in close collaboration with our engineering leaders and assist in designing systems for teaching our users to utilize the product better.

While you know how to work hard, you also know how to have fun at work, make friends with your colleagues, and contribute to our diverse and inclusive culture. You will also contribute to making doctors’ lives better by reducing the administrative burden they face every day.

Ok, you're sold, but what are we looking for in the perfect candidate?

• Self-starter: You are motivated by impossible challenges and energized by creating something new.
• Action oriented: You love to build.  You know that perfect is the enemy of the good – you like to ship fast and quickly iterate.
• Discipline: You have discipline to keep current priorities visible and on a path toward success, while developing an entrepreneurial spirit across the team that encourages discussion and experimentation. You have the appropriate balance of patience and impatience.
• Resourceful: You enjoy listening to user feedback and then building product in novel ways. You enjoy finding alternate paths to success.
• User-centered: You are obsessed with the customer experience. You can translate key consumer needs into business and product requirements. You have an innate understanding of user behavior.
• A Communicator: you have strong written communication skills, write great product specs the engineers love to read and are responsive.
• Passion: You are as passionate about our mission as we are.

Responsibilities

• Work cross functionally with engineering, design, operations, marketing and other teams to build out an amazing product.
• Communicate product vision, requirements and constraints for product initiatives and releases to senior management and various stakeholders.
• Break down large projects into milestones, make trade-off decisions and get buy-in from cross-functional teams.
• Focus on product instrumentation and analytics and iterate based on data and user insights. 
• Contribute to product vision, strategy, development and execution of new product initiatives and features.
• Key member of a fast-growing team with potential for significant, long-term impact on healthcare technology and the practice of medicine.

Requirements

• 1-2 years of clinical revenue cycle management and generative AI experience strongly preferred
• Experience with major EMRs, such as Epic, strongly preferred
• Computer science background with a minimum of 3+ years of experience in technology and 1+ year experience in product management.
• Being up to date with latest technology trends in AI/ML and