Materials Management Specialist

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We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Materials Management Specialist

About your role:
The Materials Management Specialist will manage inventory and material flow for a single client whose work is processed across multiple Statement and Invoice Print mail locations. You will coordinate directly with the client, on-site warehouses, procurement, and production teams to ensure materials are staged in the correct locations to support site processing. The role supports operational continuity and on-time client deliverables.

What you’ll do:

• Manage end-to-end inventory for the assigned client across multiple sites, coordinating transfers, staging, and stock allocation to meet production schedules.
• Partner with client contacts, warehouse managers, procurement, and production planners to prioritize material movements and resolve discrepancies.
• Maintain accurate inventory records in ERP/WMS; perform cycle counts, reconciliations, and inventory adjustments.
• Execute replenishment and transfer orders, support MRP runs and exception resolution, and update demand signals to prevent stockouts.
• Oversee inbound and outbound logistics for site-specific processing; schedule and confirm warehouse pickups and deliveries with 3PLs as needed.
• Implement and enforce inventory control procedures (lot/serial tracking, FIFO/LIFO, shelf-life management) and support audit activities.
• Produce operational reports and KPIs for the client and stakeholders; identify opportunities for process improvement and cost reduction.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you’ll need to have: 

• 5+ years of experience of direct client support for inventory and procurement.
• 4+ years of experience in inventory management and control using ERP systems (e.g., SAP MM, Oracle Inventory).
• 4+ years of experience in Warehouse Management Systems (e.g., Manhattan, Blue Yonder, Oracle WMS) and warehouse operations.
• 4+ years of experience in data analysis and reporting using Excel (pivot tables, Power Query), SQL, or Power BI/Tableau.
• 4+ years of equivalent combination of educational background, related experience, and/or military experience.

Experience that would be great to have:

• APICS CPIM or CSCP certification.
• Experience coordinating multi-site logistics and managing relationships with 3PL providers.
• Lean or Six Sigma Green Belt experience applied to inventory or warehousing processes.
• Experience implementing lot/serial tracking and shelf-life controls in regulated environments.
• Direct experience managing a single-client program or acting as the primary client-facing inventory lead.
• Experience in inventory forecasting, demand planning, and MRP processes.

How you’ll work:

• This role is generally on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires the use of a computer and audio equipment.
• This role requires being on-call during non-standard and/or overnight hours on a rotational basis.

Travel:

• Approximately 20% travel off-site or to other office locations is expected.

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points used for rewards.
• Eight Employee Resource Groups to foster a collaborative culture.
• Unparalleled professional growth with training, development, and internal mobility opportu