Technologist, Technical Service, T&HS, US/CAN

About Ingredion:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Join our team as a Technologist and leverage your expertise to provide technical support for food and beverage applications, driving innovation and growth in our specialty

As a Technologist, you will provide technical support and expertise to customers for a broad range of food and beverage applications.  The Technologist will work closely with our go-to-market team (Technical Service, Sales, Business Development, Marketing, etc.) to support regional customer accounts assigned to the US/Canada Texture & Healthful Solutions technical service team based out of Englewood, CO; support our business initiatives for the growth of our specialty/innovation products; and assist with managing existing product line and developing new products/creating customer-valued solutions.  The Technologist will be responsible for developing food formulations and prototypes for various customer and business initiatives on pilot plant and lab/benchtop scale utilizing Good Manufacturing Practices. They will also perform research-related duties as needed/assigned; support internal and external customer requests; and execute analytical testing, including documenting results and preparing technical reports with guidance from manager. 

This role report to the Manager, Technical Service, T&HS, US/CAN

What you will do (Responsibilities): 

• Support assigned customer accounts and lead customer engagements/projects with these accounts.

• Provide technical support across a broad range of food applications, applying product and application knowledge to identify solutions for external and internal customers. 

• Utilize project management skills to manage and prioritize work, executing work packages & project plans according to shifting goals to align with business needs. Understand project priorities and workload to balance multiple demands and deliver projects on time.

• Interact/collaborate closely with overall technical service team, research/applications functions, and sales/business development/marketing partners in US/Canada to identify customer/internal formulation challenges, solve problems, and develop innovative ideas.

• Support demo/prototype development and application validation work to promote our products and capabilities.

• Conduct lab/benchtop, pilot scale, and production scale trials in our own facilities and/or at customers’ facilities.

• Build knowledge of the company’s technologies, product functionalities, and their application in customer products and different food categories.

• Conduct qualification and application testing to support product line management of existing line product and new product launches.

• Perform work needed to provide tools for our specialty/innovation product initiatives, contributing to business growth and continuity.

What you will bring (Experience and Knowledge): 

• Master’s or Bachelor’s degree in food science, Chemistry, or related scientific field with relevant product development experience (entry level or higher), preferably in the food industry.

• Knowledge of common food applications/processes, food ingredient functionality, and ingredient interactions.

• Ability to formulate products across a wide range of food categories (savory applications experience and/or culinary-focused background a plus).

• Demonstrated analytical and problem-solving skills required for food formulation development, optimization, and troubleshooting.

• Previous laboratory, pilot plant, and benchtop experience in the food industry highly desired. Prior customer experience is a plus.

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams).

• Ability to travel up to 20-30% domestically.

Who you are (Skills and Behaviors): 

• Customer-focused mindset: Proven people skills, self-motivation, and a strong focus on results.

• Team player: Excellent interpersonal skills and ability to collaborate effectively.

• Independent wo