Senior Manager - 1LOD Financial Crimes Risk Management Exam Readiness & Regulatory Response

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Senior Manager, 1LOD Financial Crimes Risk Management (FCRM) Exam Readiness & Regulatory Response is accountable for sustained first-line exam readiness and for serving as the 1LOD orchestration point for regulatory and internal examinations.

This role ensures the first line can respond to supervisory inquiries quickly, consistently, and credibly. The role establishes and enforces enterprise exam readiness standards, maintains regulator-ready evidence and narratives, and coordinates cross-Business Unit responses.

Key Responsibilities:

• Establish and maintain 1LOD FCRM exam readiness standards, including evidence expectations, documentation quality, and governance artifacts.
• Maintain a regulator-ready inventory of evidence and narratives.

• Serve as the primary 1LOD coordinator for regulatory and internal exams.
• Manage exam logistics, information requests, walkthroughs, and timelines.

• Coordinate inputs from Business Units while ensuring consistency and clarity.
• Maintain a log of known issues, limitations, and remediation status to avoid surprises.

• Help prepare leadership for regulatory briefings
• Support post-exam lessons learned and continuous improvement.

Minimum Qualifications:

• 4+ years of experience supporting regulatory exams, audits, or supervisory interactions.
• Strong understanding of financial crimes regulatory expectations (e.g., OCC, FRB).
• Demonstrated experience coordinating multi-stakeholder, time-sensitive responses under regulatory scrutiny.
• Exceptional written and verbal communication skills, with the ability to translate complex control and risk concepts into clear, regulator-appropriate narratives.
• Strong judgment, attention to detail, and ability to operate effectively in ambiguity.
• Bachelor Degree 

Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+