Sr. Product Owner

Company Description

IDIQ is an award-winning company looking for talented individuals to join the team. We are passionate about fostering your unique skills, supporting your career goals and creating an exceptional work environment while providing outstanding solutions that our members trust.

As one of the fastest growing companies in the United States with consecutive spots on the prestigious Inc. 5000 list, we provide award-winning services and a positive work environment. Our IdentityIQ® and MyScoreIQ® brands feature credit report and identity theft monitoring, and our Resident-Link® brand focuses on positive rent-payment reporting to the credit bureaus.   

We offer generous benefits such as paid vacation time, paid volunteer leave, health insurance, employer-match 401(K) contributions, continuing training opportunities and more. We also provide our staff with unending free coffee, relaxation rooms, game rooms and company events.

We value innovative thinking, excellent communication skills, on-your-feet problem-solving and a penchant for team collaboration. In this role, you are an integral part of our company’s success, helping create innovative solutions that serve our members’ needs.

If you are looking to join a growing company and work among talented peers, we encourage you to apply today!

Job Description

IDIQ is seeking a highly motivated and driven Sr. Product Owner for our product development team to support the ever-growing demands of our rapidly growing business!  At IDIQ we work in a fun, fast-paced environment creating a rewarding workplace experience.  
 
As a Sr. Product Owner, you will  be a vital part of an agile team dedicated to launching new products and enhancing existing ones. Your focus will be on crafting exceptional user experiences within our web and mobile applications and creating new integrations with our backend systems. Collaborating closely with the Director of Product Development and business leaders, you will gain a deep understanding of our company, our consumers, and how to create best-in-class solutions. 
 
Our product-oriented delivery organization (PODs) includes team members from marketing, sales, design, analytics, and technology. Our PODs work with a “we build it, we own it” mindset. Led by our product owners, this self-sufficient and cross-functional team works collaboratively from the start of requirements discovery to product delivery and maintenance. At IDIQ, our Product Owners truly own our products and their success.

Key Job Functions 

• Collaborate on strategic vision: Work with product leadership to influence the strategic vision and transform the roadmap into a well-defined product backlog to drive business growth and user satisfaction.
• Employ customer journey mapping: Enhance user satisfaction and engagement by aligning the product with user needs and identifying pain points.
• Lead product-oriented delivery team (POD): Lead cross-functional discovery meetings uniting stakeholders from marketing, sales, design, analytics, and technology to drive the entire product lifecycle, from requirements discovery to delivery and maintenance.
• Generate user flows and process maps: Visualize user-system interactions enhancing understanding of complex behavior and facilitating collaboration in the discovery process.
• Design wireframes and mockups: Collaborate with design to ensure alignment between stakeholders, design, and development teams, resulting in a user-friendly interface that meets visual and functional requirements.
• Apply Design Thinking and User-Centered Design principles: Achieve user-centric designs that drive satisfaction and engagement by empathizing with users, ideating innovative solutions, and iterating features.
• Define analytics requirements and KPIs: Identify KPIs and reporting needs to track user behavior and product performance, fostering data-driven decisions and committing to the achievement of desired outcomes.
• Create go-to-market plans: Collaborate on design of comprehensive go-to-market plans encompassing marketing, sales, customer support, training, and analytics to ensure successful product launches.
• Create agile business requirements documents: Memorialize project scope, objectives, product requirements, and acceptance criteria for socialization and easy reference by other teams.
• Employ prioritization techniques: Maximize product value by balancing customer requirements, business goals, and development capacity for optimal feature delivery.
• Author epics and user stories: Ensure clear understanding of feature requirements by capturing user needs, supporting rationale, and testable acceptance criteria that establish the definition of done.
• Create feature guides:  Author guides for training and customer support, ensuring teams have detailed re