Global Financial Crimes - Offshoring & Outsourcing Program Manager, Vice President

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

MUFG is looking for a skilled Vice President with extensive banking and program management experience to support the Global Financial Crimes Department’s Vendor Outsourcing program.

The successful candidate will report to the Head of GFCD Vendor Outsourcing who has overarching responsibility for the governance, stakeholder management and contract management oversight of the program.

The role is responsible for contributing to all aspects of the program development and ongoing management of GFCD’s Vendor program, including program enhancements, business continuity management and oversight, audit and regulatory responses and ongoing monitoring and management of existing vendors.

Strong communication and interpersonal skills are a must, and the candidate must have a well-organized and structured approach to managing large scale programs (plus small and medium projects), working with senior stakeholders and managing project managers and support resources.

Key Responsibilities

• Become the subject matter on all aspects of the department’s Offshoring & Outsourcing Program relating to our vendor relationships including, contractual obligations, service level agreements, performance expectations and ongoing program initiatives.

• Support the development of a formal program governance framework in support of the department’s Offshoring and Outsourcing Program.

• Support the ongoing monitoring of the applicable vendor relationships in alignment with MUFG’s Third Party Risk Management policies.

• Develop and implement Key Performance Indicators (KPIs) and other indicators to objectively measure the progress of the program and help identify program risks and issues.

• Identify and inventory potential areas of improvement, monitoring and overseeing the implementation of noted improvements.

• Prepare monthly and ad hoc updates on the program for key stakeholders including MUFG and GFCD Leadership, Internal Audit and regulators.

• Maintain project status reports to stakeholders; coordinate and provide updates to steering committees; anticipate and react to change.

• Plan, manage and escalate risks/issues in a timely fashion to determine priorities, monitor potential impacts.

Skills/Experience/Qualifications

• 7+ years of experience in the financial service industry, in roles with increasing responsibility and scope relevant to governance or risk management.

• Bachelor’s degree in business administration, risk management, finance, or related fields.

• Broad understanding of Financial Crime related concepts (AML, KYC, Sanctions, ABC)

• Experience driving and shaping program strategy as well as the implementation of program uplift and change.

• Strong knowledge of governance principles, frameworks and methodologies.

• Experience coordinating and facilitating governance activities and forums.

• Experience in working with policies, standards, procedures, process flows, and controls.

• Proven track record delivering projects within time and budget.

• Excellent communication, presentation, and interpersonal skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Ability to plan, manage and escalate risks/issues in a timely fashion to determine priorities, mo