Director, Disaster Response & Recovery

Director, Disaster Response & Recovery

Department: Impact Programs
Reports To: VP, Disaster Resource Development
Location: Hybrid

FLSA Status: Exempt
Position Type: Full-Time

Good360 seeks an experienced, driven, and adaptable Director of Disaster Response & Recovery (DRR) to lead and expand our DRR programs. This individual will spearhead immediate disaster response efforts, strengthen long-term recovery initiatives, and ensure rapid mobilization of resources and partnerships to support impacted communities. The successful candidate will have a strong background in disaster management, nonprofit coordination, logistics, and strategic planning, and will serve as a senior leader within Good360’s DRR team.

How Good360 is Closing the Need Gap

As the global leader in product philanthropy and purposeful giving, Good360’s mission is to close the need gap by partnering with more than 400 socially responsible companies to source highly needed donated goods and distribute them through our network of more than 100,000 diverse nonprofits that support people in need. Good360 is the link between organizations with so much to give and communities in critical need, closing that gap and opening new opportunities for all. Since 1983, Good360 has distributed more than $18 billion in needed goods, including more than $3 billion in goods in 2024 alone. Good360 has been named the #2 charity on the Forbes list of America’s Top 100 Charities for 2023 and 2024 and has a 4-star Charity Navigator rating.

The organization has also been recognized as both a top workplace in the Washington, DC metro area (by the Washington Post) and as a top nonprofit to work for in the United States (by NonProfit Times).  

Key Responsibilities include, but are not limited to the following

Disaster Response & Operational Leadership:

• Lead Good360’s rapid response strategy during active disasters, ensuring timely mobilization of personnel, products, and logistics.
• Serve as the primary incident commander for active disasters—coordinating on-the-ground response, identifying urgent community needs, and guiding immediate deployment of goods.
• Maintain up-to-date readiness protocols, including resource pre-positioning, partner activation, and internal response workflows.
• As needed, conduct in-person damage assessments, partner site inspections, and impact documentation during active response phases.

Program & Strategy Development:

• Develop and implement scalable and sustainable disaster response and recovery strategies that align with Good360’s mission and values.
• Expand and manage a national portfolio of nonprofit, government, and corporate partners to accelerate response and recovery operations in collaboration with Corporate Development and Impact Giving Teams.
• Guide the development of new program models, playbooks, and standard operating procedures for both immediate and long-term recovery.

Team Management & Cross-Functional Collaboration:

• Work cross-functionally with internal teams to streamline internal processes, data systems, and logistics operations.
• Ensure timely and clear communication across departments, especially during high-pressure disaster events.

Partnership & Stakehol