Sr. Quality Assurance Analyst

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy’s core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven—if that sounds like you, Synergy has a position for you!

This position is designated as work-from-home.

Description: 

• Synergy Business Innovation & Solutions, a leader in delivering cutting-edge software solutions, is seeking an experienced Senior Quality Assurance (QA) analyst to join our growing government client team. As a Senior QA analyst, you will play a critical role in ensuring the functionality, quality, and integration of software products through both manual and automated testing processes.
• This role demands expertise in the Software Development Life Cycle (SDLC), quality assurance standards, and a strong ability to analyze and develop test plans and cases for complex software applications.
  You will have the opportunity to apply your extensive experience to support client engagements, improve product quality assurance practices, and contribute to business development efforts. At Synergy, we offer a dynamic environment for growth, learning, and career advancement.

Essential Functions & Duties:

• Lead Quality Assurance Activities: Serve as an expert QA Analyst, providing technical leadership to junior QA team members and guiding them through best practices.
• Test Planning & Execution: Develop and execute manual and automated tests, including functional, system, regression, and integration tests for web applications. Create detailed test plans and cases derived from user stories and functional requirements.
• Provide input on automated testing scripts to be created and added to automation repository.
• Assist with reviewing and providing guidance with using automated repetitive tests to improve testing efficiency and coverage.
• Work closely to be effective in sprint planning, estimating and scheduling work for the sprint team, often cross collaborating with other sprint teams.
• Demonstrate the ability to manage priority shifts and scope changes within the epics and work efforts.
• Collaboration with Teams: Work closely with software/product designers to define quality assurance parameters, ensuring comprehensive test coverage and high-quality product delivery.
• Integration Testing: Design and execute integration tests for complex systems, including web services (RESTful APIs, SOAP APIs) and other integrations.
• Defect Management: Manage defects within corporate defect tracking systems and ensure efficient defect reporting and resolution.
• Documentation & Reporting: Maintain clear and concise documentation for testing procedures, reports, and test results. Regularly update stakeholders and team members on the status of testing activities.
• Deployment Validation: Ensure successful deployment of software releases with minimal deficiencies and defects in production.
• Mentorship: Provide guidance and mentorship to junior QA analysts, fostering their growth in testing methodologies and tools.

Skills, Qualifications and Certifications of Best Candidates:

• Manual & Automated Testing Expertise: Proven experience in both manual black-box testing and automated testing for web applications, APIs, and other integrated systems.
• Automated Test Scripting: Ability to review and execute scripts using tools like Selenium or FitNesse to improve testing efficiency and coverage.  Utilization of Python is a plus.
• Test Case Development: Strong ability to develop test cases based on user stories, ensuring comprehensive coverage of system functionality.
• SQL Proficiency: Expertise in execu