Senior Manager, Engineering Strategy, Planning & Analytics

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

We are looking for a Sr. Manager, Engineering Operations & Analytics to join our fast growing engineering organization and be responsible for providing insights to enable data driven decision making throughout the Software Development Lifecycle process. In this critical position, you will focus on transforming data and information into insights that inform high-level strategy and tactical decision-making - all pivotal for the success of the R&D organization. Reporting to the VP of Engineering Strategy, Planning & Analytics, you'll be responsible for:

• Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities
• Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions
• Design and build technical processes to address business issues
• Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics
• Define and run key interlocks that establish a clear rhythm of the business aligned to our objectives and ensure successful achievement of our OKRs
• Communicate results and business impacts of insight initiatives to stakeholders within and outside of the company

What We're Looking for (Minimum Qualifications)

• Bachelor's degree in Business Analytics, Finance, Math, Statistics, Economics or a related degree with analytics and quantitative emphasis
• 6+ years of related work experience analyzing data and delivering business insights
• Advanced Excel skills (data connections, complex formulas, pivot tables; VBA is a nice-to-have)
• High degree of proficiency interpreting business metrics, executing complex analyses, and connecting multiple data sources to explain business performance
• Proven experience independently managing cross-functional projects and delivering results on timelines

What Will Make You Stand Out (Preferred Qualifications)

• 3+ years managing analysts or data engineers
• High degree of proficiency in SQL and thorough understanding of database architecture
• Strong data visualization skills Tableau or complementary visualization tools
• Proficiency with different engineering and enterprise software (e.g., Jira, SFDC, Confluence)
• Experience translating analyses into business actions and quantified impact

This role is preferred to sit in either our San Jose, CA or Bellevue, WA office but the team is also open to remote options.

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At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Resp