Administrative Assistant 1 - Student Support Services

Location: Spokane Falls Main Campus Spokane

Department: SFCC Student Support Services

Salary Range: $3,495 - $4,653

Starting salary for this position is: $3,495 (Monthly)

Employees hired at the entry step of this range receive salary step advancement after six months and every 12 months thereafter. An employee hired at anything higher than the entry step of the range will have salary step advancement after 12 months and every 12 months thereafter until they reach the top of the salary range. Each salary step advancement will be approximately a 5% increase.

About Us 

Spokane Falls Community College, part of Spokane Colleges, serves 6,000 students with liberal arts/transfer and professional technical programs across a 12,302 square mile region in Eastern Washington.

Applications will be accepted until 4:00 p.m. PST on 9/22/2025. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

About the Administrative Assistant 1 - Student Support Services

Reporting to the Director of Student Support Services, the primary purpose of this position is to serve, support, and meet the needs of the division and staff, as well as work collaboratively with the other division assistants.

This position will organize and prioritize a variety of projects and assignments essential to the division, including, but not limited to: assisting with scheduling students for division staff; maintaining data on student use; tracking time and effort; organizing the flow of documentation; organizing supplies and student resources; assisting students with campus navigation; as well as developing and communicating office policies, procedures and standards.

DUTIES AND RESPONSIBILITIES

• Provide administrative support for division staff. Assist with coordinating office operations; screen, prioritize, and distribute mail; screen calls and visitors. *
• Uphold office operations and procedures, standards, and priorities with guidance from the division Office Manager. *
• Explain complex rules, policies and operating procedures to division staff, students, and members of the public. *
• Assist with maintaining a detailed document management system that adheres to state and federal guidelines of our grant programs. *
• Assist with managing all communication portals for Student Support Services. *
• Coordinate department marketing materials and activities with Spokane Colleges Marketing. *
• Provide support for several Workforce/Basic Needs committees and taskforces: *
• Schedule and coordinate events to include catering.
• Prepare agendas.
• Schedule/book rooms.
• Submit parking requests to security and track virtual parking.
• Coordinate the evaluation process for Student Support Services staff: *
  • Track the evaluation timelines for each staff member in the department.
  • Create quarterly task lists and schedule meetings with the supervisor.
  • Create digital storage archives for evaluation materials.
• Assist the Office Manager with personnel matters such as recruitment, selection, appointment, and promotion. *
  • Prepare materials for screening committee meetings.
  • Schedule interviews with candidates.
• Assist students to navigate simple computer searches for student support resources.
• Maintain records of incoming and outgoing correspondence and documents and follow up on work in progress. *
• Assist division with time and effort tracking and reporting.
• Model professional decorum and mutual respect in all personal interactions. *
• Comply with district policy, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. *
• Support and advance the Spokane Colleges strategic plan, and perform other duties as assigned. *

* Indicates this is an essential duty.

COMPETENCIES

• Action Oriented
• Optimizes Work Processes
• Ensures Accountability
• Drives Results
• Collaborates
• Values Differences
• Communicates Effectively
• Instills Trust
• Demonstrates Self-Awareness
• Self-Development
• Nimble Learning
• Situational Adaptability

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