Administrative Support Assistant II, Student Success Center

Job Title

Administrative Support Assistant II, Student Success Center

Classification

Administrative Support Assistant II

AutoReqId

553156

Department

Dean’s Office, College of Humanities and Social Sciences

Division

Vice President, Academic Affairs

Salary Range

Classification Range $3,565 - $5,092 per month

(Hiring range depending on qualifications, not anticipated to exceed $3,565 - $3,783 per month)

Appointment Type

Ongoing

Time Base

Full Time

Work Schedule

Monday – Friday, 8:00 AM – 5:00 PM

About CSUF

Standing on 241 acres in the heart of Southern California, Cal State Fullerton was founded in 1957 and has grown to serve more than 43,000 students. As a leading campus of the California State University system, the University serves as both an intellectual and cultural hub for the region and a driving force in workforce and economic development.

We are dedicated to student success through innovative, high-impact educational experiences and robust support programs. Equally, we invest in the growth of our staff, faculty, and administrators through orientations, training opportunities, and ongoing professional development.

As a member of the Titan Community, you’ll have access to a wide range of campus resources and experiences—including the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden, cultural performances at the Clayes Performing Arts Center, Titan Athletics events, the Titan Recreation Center, and our Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.  

About the Position: 

The College of Humanities and Social Sciences is committed in educating students to be culturally, globally, socially, historically, and environmentally astute, civically responsible alumni able to navigate an increasingly complex and interconnected world. We seek an exceptional individual to join our team as the Administrative Support Assistant II for the Student Success Center. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Under general supervision of the Director of Advising in the College of Humanities and Social Sciences, the Administrative Support Assistant II for the Student Success Center provides day-to-day clerical and administrative support to the center's staff, including the Director, Assistant Director, college advisors and experiential learning specialist. Make phone calls, answers phones, take messages, answer emails and is responsible for file maintenance. Schedules appointments, directs walk in traffic, and provides general assistance to students and visitors. Creates and maintains Microsoft Excel spreadsheets. Provides support by looking up course schedules, student schedules, degree audits, and prepares documents for appointments as requested. Coordinates the registration and check-ins for the college orientation days. Responsible for keeping the office supply inventory. Assists with planning and setting up events and workshops. Provides support with the master calendar for events within the center. Prepare documents for meetings. Other duties as assigned.

Essential Qualifications

High School diploma or the equivalent and three years of experience in general office, clerical or secretarial work or the equivalent. General working knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of office methods, procedures, practices, and equipment. Thorough knowledge of English grammar, punctuation, and spelling with demonstrated competence in effectively presenting standard information in writing. Ability to learn, interpret independently, apply, and identify deviations from a variety of complex policies and procedures. Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data. Ability to work on the front line, with a variety of campus and community individu