Sr. Software Engineer II

Company Summary

Zoro.com is a leading eCommerce platform offering nearly 15 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started!

Job Summary

Our NetSuite platform sits at the heart of sales, accounting, billing, fulfillment, and beyond. You will help with an ongoing reinvention, so engineers across Zoro can contribute safely and quickly. As nearly every function of the business at Zoro flows through our NetSuite platform, we are a team that is driven by the needs of our stakeholders, trying to make everyone’s jobs easier. A successful candidate will be someone who can thrive in an environment of ambiguity, with a drive to identify and improve inefficient systems and processes.

• Architect, design & ship modern TypeScript modules, services, and tooling for NetSuite SDF (Software Development Framework) that can perform at scale
• Lead technically by contributing to technical direction and platform architecture to balance short-term deliverables with long-term maintainability and resilience
• Own our SDF TypeScript build + CI pipeline and champion best practices for testing, observability, and security (PCI/SOX)
• Champion observability, testing, and security best practices (PCI/SOX compliance), ensuring robust, production-ready systems
• Partner with other engineering teams as well as business stakeholders in Fulfilment, Finance, and Customer Service to turn business goals into resilient systems and automations
• Mentor & coach engineers of varied backgrounds, foster psychological safety, and model healthy code-review culture and engineering excellence
• Continuously improve how we work: identify and advocate for process and platform improvements, help retire technical debt, and introduce new tools and practices that enhance developer productivity

Duties and Responsibilities

• Deliver code with quality and attention to detail (bug-free, unit tested, easy to understand, and easily maintainable)
• Lead continuous improvements to NetSuite platform, with an emphasis on robust peer review and elevated code quality standards
• Contribute to solution design, technical direction, and NetSuite platform architecture
• Foster team cohesion, inclusion, and set an example for other engineers
• Mentor junior software engineers in all aspects of their engineering skill-sets
• Interact closely with other development teams to ensure that NetSuite customizations are well thought-out and align with higher-level technical goals
• Lead efforts to ensure that best practices around monitoring and observability are followed in any NetSuite customizations
• Effectively execute in a PCI and SOX compliant environment

Minimum Qualifications

• 8+ years of experience building extensible and maintainable applications.
• Familiarity with JavaScript (ES6) and TypeScript
• Working knowledge of at least one backend language such as Python, Java, PHP, etc.
• Experience with DevOps tools and processes such as Docker, Kubernetes, Jenkins, AWS/GCP, GitHub Actions, Terraform
• Proven track record of technical leadership on significant engineering initiatives spanning multiple teams or business domains
• Deep experience with CI/CD pipelines, testing methodologies, and observability practices
• History of shaping engineering culture through technical documentation, architecture reviews, and process improvement
• Strong track record of mentoring other engineers and contributing to team-wide growth and beyond

Preferred Qualifications

• Experience collaborating with non-technical stakeholders
• Experience designing, building, and maintaining internal- or external-facing developer tools, platforms, or frameworks that are consumed by other engineers
• Experience with JS testing frameworks, tools and methodologies such as Jest and Cypress
• Demonstrated success in significantly shaping technical roadmaps, architectural strategies, and engineering best practices at an organizational level

Total Rewards

Zoro’s total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.

In addition to competitive compensation, Zoro offers comprehensiv