Business Operations Analyst

At Trisura, we expect more because we believe it can be done better.
Trisura brings innovative solutions and expertise through a select network of both national and regional brokerage firms.
Trisura is a growth-oriented team with a commitment to attracting and retaining exceptional talent. Our growth has awarded us accolades, and our entrepreneurial style and niche market position ensure that our people see the results of their hard work reflected in the company’s success. As our organization continues to grow, we are investing in enterprise-wide process maturity, system governance, and delivery excellence to support scalable and compliant operations.


Business Operations Analyst
Position Overview
The Business Operations Analyst supports key operational and financial functions within the organization. This role works closely with Accounting, Finance, and cross functional departments—including Underwriting, IT, and Claims Administration—as well as external program and reinsurance partners. Strong organizational skills and effective communication are essential. Familiarity with program business structures is beneficial but can be developed through on the job training.

Responsibilities
• Reconcile weekly and monthly reports with third party administrators, program partners, and internal stakeholders.
• Collaborate with Business Analysts and developers to automate reconciliation and reporting processes.
• Assist in evaluating and improving operational workflows to increase efficiency.
• Calculate and communicate fee schedules for external partners.
• Prepare and maintain detailed financial reporting schedules.
• Support leadership during Third Party Risk Management audits.
• Build and maintain strong partner relationships to support premium collection and reduce outstanding receivables.
• Validate commission calculations to ensure alignment with contractual terms.
• Deliver ad hoc reporting and analytical support for internal teams and external business partners.
• Support internal and external audit requests.
• Contribute to loss ratio updates by evaluating and applying commission rate adjustments.
• Participate in cross functional projects that advance operational and organizational goals.

Qualifications
• 2+ years of experience in data analytics or a related field.
• Bachelor’s degree preferred.
• Experience working with external vendors and customers.
• Strong communication skills across all levels of the organization.
• Proficiency with Microsoft Office; advanced Excel skills (e.g., lookups, pivot tables).
• Excellent written and verbal communication abilities.
• Ability to operate effectively in a collaborative team environment.


If you are looking for a career in an exciting and rewarding company, are driven to excel, thrive in a team environment and want to contribute to the success of an organization that values your contribution, we would like to hear from you!

We thank all candidates for their interest, however only those selected for an interview will be contacted.

Here at Trisura, we are committed to an inclusive and barrier-free workplace that reflects diversity. Accommodation will be provided on request for candidates taking part in all aspects of our recruitment and selection process. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability or protected veteran status.

Trisura offers a comprehensive benefit package that includes medical, dental, and vision insurance, as well as 401(k) with company match and Employee Stock Purchase Plan.