Assistant Store Leader

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. 

 

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

 

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Job Title: Assistant Store Leader, Specialty Primary Purpose:
The successful individual will leverage their proficiency in retail to… Client & Service Expert:
•    Clientele development through coaching team on proactive client outreach, and building and maintaining relationships with new clients.
•    Partner with SL to develop business driving initiatives that build a repeat business or attract a new customer to the store.
•    Ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach.
•    Ensure team is compliant with all clientele standards and thank you note program.
•    Ensure all associates complete the sales training program.
•    Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales/
Leadership Presence/Steward of Talent:
•    Assist SL with the achievement of financial success through improvement of measurable results that positively impact the store performance.
•    Responsible for assuming the SL role in manager’s absence.
•    Lead by example with the achievement of personal sales goals.
•    Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized.
•    Ability to network in the community to ensure open positions are filled efficiently with little impact to the business.
•    Conduct ongoing review and assessment of employee performance.
Building Brand Equity:
•    Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
•    Ensure brand and operating standards are met to support brand consistency.
•    Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.
•    Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to SL in order to increase customer service and sales.

Operational Excellence:
•    Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
 

•    Assist SL with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants.
•    Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets.
•    Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory.

The accomplished individual will possess...
•    Minimum 3 years management experience in a comparable retail environment
•    College degree preferred
•    Prior luxury goods experience preferred
•    Professional sales development and exceptional interpersonal skills
•    Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base
•    Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
•    Comfortable in making decisions and mediating conflict within a team-environment
•    Proficiency in windows-based software such as excel, word and outlook
Physical Requirements…
•    Available to work store schedule, as needed, including evenings and weekends
•    Standing for extended periods of time
•    Able to safely lift boxes up to 40 pounds
•    Comfortable climbing ladders
 

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including