Kipling/Eastpak/JanSport: Associate Marketplace Manager, eCommerce

Now that you’ve found the job description, what’s next?

At Eastpak, JanSport and Kipling, we are three unique brands that embody the same spirit of self-expression and discovery.  We’re built to resist whatever life throws at us, to express ourselves as individuals, and inspire positive resistance.  We put our people first. We always have and we always will. It is ingrained in our DNA. Good people bring out the good in people, and good people are the foundation of this brand.

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of people who express ourselves with the bags we carry and who believe in new experiences, living a life of positivity, and discovering our own way, Eastpak, JanSport and Kipling just may be the place for you.

To learn more about our values and our culture, visit www.eastpak.com, www.jansport.com or www.kipling-usa.com.

Associate Marketplace Manager, eCommerce (Americas Packs)

What will you do?

A day in the life of an Associate Marketplace Manager on the Americas Eastpak, JanSport and Kipling Commercial Team looks a little like this.

The Associate Marketplace Manager will be working on our Americas eCommerce team. The position is responsible for helping drive revenue in existing and new marketplace channels including Amazon. This position will require you to work closely with key marketplace accounts and third party agencies to achieve channel sales goals and metrics, develop and implement marketplace initiatives and identify new opportunities.

Let’s break down that day-in-the-life a bit more.

• Instrumental in managing, and reporting marketplace plans and performance.
• Identifying channel and assortment optimization opportunities in collaboration with internal partners and external agencies. These would include but not be limited to ecommerce buying and planning teams, merchandising, and marketing, as well as marketing agencies and the 3rd party marketplace management agency.
• Oversee cross-functional team and key stakeholders to ensure marketplace and Amazon store, listings, and A+ content is up to date and completed on-time.
• Ensure accuracy of product, pricing, and content.
• Assist with researching, developing, and launching new marketplace channels.
• Interact directly and collaboratively with key stakeholders to ensure appropriate assortment by marketplace channel.
• Monitor competition and provide insights and actions to grow market share.
• Review customer feedback and marketplace health reporting, ensuring all issues are identified and addressed.

What do you need to succeed?

We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 2+ years of experience in managing a successful Amazon/Marketplace e-commerce business.

The foundation skills you will need in this position are:

• Proficiency with (2+ years) Amazon Vendor Central and Seller Central including FBA and strong knowledge of SLA’s and KPI’s of the platform.
• Strong knowledge of Amazon’s flywheel business model.
• Experience with Walmart, Target, and similar marketplaces.
• Experience with Amazon advertising and campaign management.
• Proven track record of managing external agencies to deliver on key initiatives to drive overall business objectives.
• Excellent PC skills and ability to efficiently use basic software and platforms (Microsoft Office specifically Excel, including but not limited to pivot tables and working with large data sets).
• Passion for retail e-commerce analytics and intellectual curiosity.
• Excellent communication skills (written and oral) and interpersonal skills.
• Strong ability to multi-task, extremely organized with attention to detail.
• High level of initiative (self-motivation) to take on projects independently.
• Retail e-commerce experience.
• Location requirement: This position is hybrid with the expectation to be in the Jersey City, New Jersey office 3 days per week.

What do we offer you?

At Eastpak, JanSport and Kipling, we know you expect as much from us as we do from you. That is why we make a commitment to support and grow our people. We offer extensive development and growth opportunities f