South Tampa - Head Teller - Full time

Head Teller – Lead with Purpose at Floridacentral Credit Union
Are you a natural leader with a passion for exceptional service? Join Floridacentral Credit Union as a Head Teller and take charge of frontline operations while guiding your team to success. Here, your leadership will drive meaningful impact—for your team, our members, and the community.
Primary Responsibilities
• Lead & Mentor: Manage and coach the teller team to excel in service, accuracy, and sales performance.
• Deliver Outstanding Service: Oversee teller transactions (deposits, withdrawals, payments, etc.) ensuring positive, seamless member experiences.
• Ensure Operational Accuracy: Maintain compliance, cash handling integrity, and timely processing of transactions.
• Drive Sales & Referrals: Promote credit union products and services that meet member needs. Track teller sales/referrals to support team goals.
• Train for Success: Mentor staff on fraud prevention, transaction accuracy, and member engagement.
• Brand Ambassador: Represent Floridacentral Credit Union in the branch and the community, fostering trust and financial empowerment.
What You Bring
• Proven team leadership with the ability to motivate and develop staff.
• Experience in teller operations, including cash handling and financial transactions.
• Strong customer service focus with a drive to build lasting relationships.
• Ability to identify member needs and promote appropriate products/services.
• Commitment to representing our brand and mission in the community.
Why Join Us?
• Shape Team Culture: Lead a high-performing, service-driven team.
• Grow Your Career: Opportunities for development and advancement.
• Make a Difference: Help members achieve financial well-being while serving your local community.
Apply Now!
Take the next step in your leadership journey.
Lead with purpose. Empower your team. Serve your community.