Senior Employer Services Account Manager

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Job Description Summary:

This position is responsible for the execution of the Employer Services growth plan and managing the relationships with key Employer Partners. Working closely under the direction of the Director of Business Development for Employer Services, this position is responsible for assisting in the developing of strategies and work plans that will increase market share in the core market. This position works to increase and improve employer awareness/patient encounters with OhioHealth facilities by strengthening relationships with key employers, brokers/consultants, and other partners in the business community. Focus on these employers as customers through direct, in-person visits and presentations, and internally connects with key OhioHealth service lines. He/She works closely with the OhioHealth employer services department, managed care, human resources, strategic planning, decision support, marketing and key service line leadership to synchronize the activities to increase and improve employer/patient encounters. He/She maintains and routinely produces specific employer data reporting and assists in developing a prioritization process to identify employers who are the most opportunistic for achieving positive relations. This position will serve as the OhioHealth ambassador with the central Ohio employer community and interacts frequently with senior leadership and human resources professionals within the large business community. He/she will frequently address and resolve ways OhioHealth can enhance the healthcare experience for the associates. Responsible for developing effective relationships between key employers through direct communication and meetings. Serve as point person for resolution of issues between community-based employers and hospital(s) and service lines and communicate solutions in an effective and timely manner to employers. Manage technology needs of community based employers through demonstration of various tools and technology available to them. Provide proper documentation to employers and staff to elect various technology services, and facilitate installation and implementation of elected services. Serve as point person in assigned territory to orient and educate Ohio leaders that are also managing employer relations activity for their division/department. Organize and facilitate employer programs to further improve awareness of OhioHealth facilities and services. Monitor and track the effectiveness of employer programs as an executable tactic of the growth plans.

Minimum Qualifications:

Bachelor's Degree (Required)DL - Driver's License - Department of Motor VehiclesDepartment of Motor VehiclesDepartment of Motor VehiclesDepartment of Motor Vehicles

• State Driver's License
• Field of Study: Business Development
• Years of experience: 0

SPECIALIZED KNOWLEDGE