Client Relations Liaison - Remote

The liaison has the primary responsibility for working with healthcare providers developing documentation solutions with a focus on cost, quality, and efficiency. The liaison is the communication link between Documentation Services and the clinical practice, providing feedback and education. Serves on institutional committees/work groups/client practice groups; provides in-depth expertise in medical documentation best practices, clinical processes, process improvement, problem resolution and regulatory agency and institutional standards and requirements. May serve as a first point of contact for Documentation Services customer relations. Requires strong problem solving ability. Demonstrates ability to develop effective working relationships with diverse groups of individuals and disciplines. Performs other duties as assigned.

 

This Position is 100% Remote can work from anywhere within the United States

** Visa sponsorship is not available for this position; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program**

 

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps. We value your interest in the role and look forward to hearing back from you.

Requires a Bachelor's degree in business, healthcare, or related field with 5 years’ experience in a healthcare setting or an Associate’s degree in business, healthcare, or related field with a minimum of 8 years’ experience in a healthcare 
setting. . Experience in multiple clinical areas within a large healthcare institution is preferred. Proven ability to develop and maintain strong customer relationships and work with individuals at various levels a must. Requires skill in effective decision making and consensus management. Must possess strong analytical and practical math skills for business analysis. The applicant must have the knowledge of clinical application functionality. Mayo Quality Academy certification or equivalent preferred. Demonstrate organizational, communication and teaching skills. Work experience within Documentation Services beneficial. 
Candidates must articulate a willingness to work with and be available to staff spread over a wide geographical area, with varying schedules. 
Not required.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.