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Patient Services Representative II
Advocate Aurora HealthGreensboro, United Statesfull_timeVerifiedPosted 16 Jun 2026
💰 $64,000/yr($42,000/yr – $64,000/yr)
About the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Mon-Fri 6:45am-3:45pm
Pay Range
$21.85 - $32.80EDUCATION/EXPERIENCE:
- High school diploma or equivalent and three years of experience working in a role within a customer service, fast paced environment with high volume of either calls or in-person requests; or an equivalent combination of education and experience
REPORTS TO:
- Supervisor, Clinic Registration
LICENSURE, CERTIFICATION, and/or REGISTRATION:
- N/A
ESSENTIAL FUNCTIONS:
- Interview patients in-person and/or by phone to obtain all required information for hospital records and billing systems. Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services according to department policies and procedures.
- Verify insurance coverage and obtains authorization for all services requiring pre-certification.
- Process internal and out-going referrals, as needed, per department procedures
- Perform clerical functions a
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