Business Product Compliance Manager, Lending

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

The Role

The Business Product Compliance and Partnerships team serves as strategic compliance advisors to Block business teams, partnering with them to define product launch requirements, identify corresponding controls, and provide ongoing compliance support throughout the product lifecycle. This involves support efforts such as ongoing risk assessments, audits/exams, documenting Policies, Standards, Procedures, and Regulatory Change Management. Product Compliance Managers (PCMs) are key decision makers on compliance controls and recommendations to Product teams. Additionally, PCMs work closely with partner banks to help build and maintain world-class compliance programs for affiliated products.

We are seeking a PCM to support Square’s Lending compliance program. In this role, reporting to Block’s Lending Product Compliance Lead, you will drive a strong compliance posture for Square’s Lending products, including the Square Credit Card. The ideal candidate has experience working directly with product teams on a day-to-day basis, while also being able to provide effective oversight and governance of key compliance activities such as issues management, testing and monitoring, policies and procedures, regulatory exam management support, complaints management, as well as credit decisioning policies and model risk management. Lastly, it is critical the candidate is a great, collaborative partner, who has experience working with Bank Partners, Product, Engineering, Design and Legal teams.

You Will

• Partner with Product and Regulatory Counsel to understand the Legal obligations associated with new products and features
• Identify, document and support the design of strong, mitigating controls in accordance with Legal requirements
• Be embedded with Product partners, understanding their strategic vision, and providing strategic compliance advice and support
• Identify product gaps in controls and collaborate on compliant remediation plans
• Work with other Compliance partners to identify, document, and develop an inventory of risks and controls for the Square Lending products

You Have

• 8+ years in the compliance industry, ideally with experience in payments and lending compliance
• Strong regulatory knowledge, specifically in areas pertaining to AML/BSA, UDAP/UDAAP, Truth in Lending Act (TILA), Regulation Z, Military Lending Act (MLA), Fair Credit Reporting Act (FCRA), and Equal Credit Opportunity Act (ECOA)
• A metrics-driven approach to create substantiated solutions
• Operational knowledge in strongly support our Product partners
• Ability to influence others and gain support around compliance goals
• Work with team members of all levels

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successf