Shift Manager, Manufacturing Operations - Back End Nights - Biotech

About the Department     

Site New Hampshire, located in West Lebanon, is where Novo Nordisk’s life-saving treatments are brought to life. Our manufacturing facility produces a global supply of our hemophilia and growth hormone product lines, as well as our next generation of cutting-edge medications. It’s not your average production site – it’s a tight-knit, supportive community working together to contribute to a better tomorrow for our patients. Ethics and quality are held in the highest regard, and a patient-focused mindset guides everything we do. We’re looking for individuals who are self-starters with a strong work ethic to join our team. At Novo Nordisk, you will find opportunities, resources and mentorship to grow and build your career. Are you ready to realize your potential?

 

The Position

The Shift Manager, Manufacturing Operations is responsible for leading safe, compliant, and efficient GMP manufacturing operations while developing a high-performing operations team. This role oversees daily GMP production activities for our night shift upstream and downstream drug substance manufacturing processes, drives operational excellence; and ensures alignment with business, quality, and regulatory objectives. The position partners cross-functionally to improve processes, standardize operations, and support continuous improvement initiatives across the manufacturing organization. The Shift Manager will support consistent operations and enable effective, real-time decision making on the floor while day shift support functions and senior management are not physically present during the night shift. To succeed in this role the Shift Manager will need to have an agile and cLEAN mindset in order to independently problem solve, adjust resources 'on the fly', and be able to prioritize tasks between multiple different process areas within this department.  This role will collaborate with day shift during shift transition periods to ensure a smooth transition, and proactively raise potential problems to the next shift. Prior experience in a GMP and/or FDA regulated environment is a plus. This role will require regular presence in our sterile/cleanroom areas (requirements are listed in essential functions).

 

In addition to operational leadership, the role is accountable for coaching, developing, and engaging employees to foster a culture of accountability, collaboration, and continuous improvement aligned with the Novo Nordisk Way. Novo Nordisk expects their managers to stay engaged in the personal growth and develop of their team members, and participate in a variety of company programs which provide development opportunities and consistent feedback to their team members. The Manager ensures operational readiness, supports execution of strategic and tactical priorities, and drives performance through strong people leadership and disciplined execution. 

 

This role is based onsite at our West Lebanon, NH bioproduction facility. Shift Schedule for this role is our Back End Nights Shift which rotates every other week:

• Week 1: 6:45PM - 6:45AM Wednesday, Thursday, Friday
• Week 2: 6:45PM - 6:45AM Wednesday, Thursday, Friday, Saturday
• Ocassional presence on day shift for trainings and critical meetings will be expected.

 

Relationships

Reports to: Sr. Manager, API Manufacturing

 

Essential Functions

• Lead, coach, and develop employees to build a high-performing, engaged, and inclusive team environment that supports operational excellence and continuous improvement
• Manage day-to-day personnel responsibilities including staffing, scheduling, performance management, employee relations, and consistent application of company policies, procedures, and leadership expectations
• Provide ongoing coaching, feedback, training, and development opportunities to support employee growth, technical capability, accountability, and succession planning
• Establish and manage clear goals, priorities, performance expectations, Individual Development Plans (IDPs), and learning plans aligned with business objectives
• Foster a culture aligned with the Novo Nordisk Way and NNWay essentials through employee engagement, recognition, collaboration, and support of organizational change initiatives across teams and functions
• Lead and oversee manufacturing and shift operations to ensure safe, compliant, and efficient execution of production activities while meeting business, quality, customer, and stakeholder objectives
• Promote and m