Regional Director of Sales- West

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change. 

Introducing Calabrio – The trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed. 

Calabrio is seeking a Regional Director - West (RD).  This role is pivotal in driving our revenue growth and expanding our presence within the Commercial Marketplace. The RD will be responsible for leading a high-performing sales team, establishing strategic relationships, and developing winning sales strategies. The ideal candidate will possess deep industry knowledge and a proven track record in sales leadership and enterprise Sales.   

What you’ll be doing: 

• Lead from the front, develop, and coach a team of sales professionals to achieve and exceed Quota and Pipeline Generation Targets. 
• Drive a robust sales strategy focusing on maximizing revenue opportunities.
• Comfortable establishing executive relationships within key accounts. 
• Manage key customer accounts, ensuring that client satisfaction is at the forefront of all dealings.
• Provide accurate and timely revenue forecasting and pipeline management to executive leadership.
• Collaborate closely with marketing, product management, and customer success teams to enhance overall client engagement.
• Regularly analyze market trends, competitive landscape, and customer needs to inform strategic decision-making.
• Establish best practices and distribute a sales playbook; creating operating efficiencies, key metrics, KPI’s and communication processes for the organization to maximize pipeline creation, conversion rates and forecasting accuracy  
• Assist and close complex transactions and be willing to get into deals with the team when needed  

We’re looking for:  

• Strong proven-track record of successful leadership, driving revenue and retention within a sales organization  
• Hunter at heart, not afraid to jump into deals when necessary. Experience driving Business outcomes that aligns with customers goals and objectives. 
• Culture champion promoting an environment of innovation, curiosity, professional development, and results 
• Expert in MEDDPICC methodology along with championing excellence in complex sales processes to meet or exceed sales targets.
• Working knowledge of CRM (Salesforce) reporting and dashboards  
• Strong strategic planning, organizational and problem-solving skills  

• Excellent communication, interpersonal and customer relations skills  

Requirements

• 10+ years of experience in sales, with at least 5 years in a first-line leadership role.
• Proven experience managing teams responsible for Enterprise and Strategic Enterprise accounts.
• Strong executive presence with experience working with C-level executives.
• Ability to travel domestically and internationally up to 50% of the time.
• Proficiency in MEDDPIC. CLARI, Salesforce.  
• Ability to develop and execute a well-defined sales strategy aligned with company goals.
• Strong leadership skills to motivate and inspire team members.
• Excellent communication skills, both internally and externally.
• Ability to adapt to changing market conditions and maintain resilience under pressure.

Benefits

You've learned about what you'll be doing, here's what benefits you'll be getting when you join Calabrio: 

• Global team recognized for their passion for innovation. 

• Innovative product culture and project exposure. 

• Training and development from industry-leading experts. 

• Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; Flextime Off, Paid Holidays, & Parental Leave; Tuition Reimbursement. 
• We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $175,000 annually.

Our Power is Our People, driven by Our Core Values:

                  Relentless Innovation: Kick status in the quo.