Sales Monitoring & Control Coordinator

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

We are looking for a dedicated Sales Monitoring & Control Coordinator to join our team. The successful candidate will be responsible for identifying and resolving potential issues related to the correct implementation of procedures in Retail. This role involves verifying and monitoring the quality of activations and discounts in accordance with current promotions, reconciling stock periodically, and preparing impact analyses on stock situations.

Who you are

• Ensure the correct implementation of procedures for the Retail sales force.
• Create, test, and implement dashboards to prevent fraudulent use of applications.
• Identify and report any anomalies or violations of work procedures.
• Evaluate risks and test data processing systems.
• Recommend security improvements and updates to applications used by retail agents.
• Prepare performance reports and inform stakeholders.
• Train and inform Retail agents about security procedures.
• Reconcile inventory requests from sales channels within agreed deadlines.
• Verify eligibility and compliance with sales processes based on internal Vodafone procedures.
• Actively participate in projects impacting the inventory system in retail stores.
• Send reconciliation files to partners within agreed deadlines.
• Ensure reconciliations are performed according to business requirements and eligibility criteria.
• Adhere to internal regulations, policies, and procedures, including Vodafone Group's Code of Conduct and Policy Compliance.
• Perform other tasks related to the main responsibilities as assigned by the superior.
• Participate in mandatory internal training and professional development programs.

 

Required Skills and Experience:

• Advanced knowledge of Word, Excel, PowerPoint, and Outlook.
• Analytical thinking and attention to detail.
• Planning and prioritization skills.
• Excellent communication skills with departments involved in the inventory process.
• Experience in sales environments.
• Project management experience and strong stakeholder management skills.
• Fluent in English.
• Entrepreneurial and proactive spirit.

 

Technical/Professional Certifications:

• Advanced knowledge of Word, Excel, PowerPoint, and Outlook.
• Analytical thinking and attention to detail.
• Planning and prioritization skills.
• Excellent communication skills with departments involved in the inventory process.
• Experience in sales environments.
• Project management experience and strong stakeholder management skills.
• Fluent in English.
• Entrepreneurial and proactive spirit.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Hybrid working regime 2 days from the office, 3 days remote
• Special discounts for Vodafone employees, Friends & Family offers
• Demo telephone subscription - unlimited (voice and data)
• Voucher for the purchase of a mobile phone
• Medical subscription to a top private clinic & other medical benefits
• Insurance for hospitalization and surgical interventions
• Life insurance
• Insurance modules and additional medical packages for you and your family
• Meal tickets
• Annual voucher for eyeglasses
• Bookster subscription
• Preferential rates for gym membership
• Participation in development programs and challenging projects in the leadership area
• Access to internal Wellbeing & Recognition events
• Extra vacation days (for seniority, special events, volunteering)
• Vodafone encourages the personal success and desire to develop of each of its employees, continuously offering them opportunities for professional development
• You will